Performance/Quality Improvement

Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

CPD and QI Partnerships that Advance Collaborative Practice to Achieve Safe and Effective Care Outcomes

Sunday, January 21
11:00 AM - 12:00 PM
Location: Palazzo G-H

Physician Credits: 1.0

Nursing CE Credits: 1.0

Pharmacy Credits: 1.0

ACPE UAN: 0809-9999-18-040-L04-P (Knowledge)

CHCP Exam Designation: CHCP Professional Exam

Session Description
Continuing education (CE) programs, in partnership with healthcare quality and safety initiative planners, can help their organizations advance levels of collaborative practice that translate to safer environments of care. Communication gaps and process breakdowns are a significant cause of medical errors and other poor care outcomes within the healthcare system. CE programs play an important role in the development of team-based interprofessional (IP) CE activities that are well-positioned to achieve intended higher-level clinical and process outcome improvements. SSM Health and the University of Wisconsin-Madison team up to share how CE professionals can help guide improvements to the planning, activity design, and evaluation processes through careful assessment of IP practice gaps and an adherence to QI methodology. PI-CME, team-based simulated drill activities, RSS, and course examples will be shared. The value of team building within health care, reflection, debriefings, activity re-design, and the need to resolve barriers will also be discussed. Ample time will be provided for participants to discuss the challenges, as well as share best care experiences, in guiding ongoing team performance assessment to achieve safer environments that advance patient and organizational improvement outcomes.

Learning Objectives:

Gale K. Garvey

Director of Continuing Professional Development
SSM Health
Madison, Wisconsin

Gale Garvey, MA, MPA has been the Director of Continuing Professional Development for SSM Health for the past 10 years and, more recently, helped develop SSM’s system-wide interprofessional CE framework. Previously, Gale led healthcare QI improvement efforts at hospital and clinic-based sites using PDSA and DMAIC methodology. SSM Health, an early adopter of TeamSTEPPs® training, is committed to teams learning and practicing together to achieve best care results.

Presentation(s):

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Barbara Anderson

Director, Office of Continuing Professional Development
Univ. of WI School of Medicine and Public Health
Madison, Wisconsin

Barbara Anderson, MS, Director of the Office of Continuing Professional Development at the University of Wisconsin School of Medicine and Public Health (SMPH) has worked in CME/CPD for over 10 years as a planner and presenter in a variety of interprofessional activities. She currently chairs the UW-Madison Interprofessional Continuing Education Partnership (ICEP) which is comprised of SMPH, School of Nursing and the School of Pharmacy continuing education units.

Presentation(s):

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