Patient-Centered CPD including Outcomes Assessment Models

Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

SCOPE of Pain: Using Patient Videos to Model Effective Communications Strategies

Sunday, January 21
3:30 PM - 4:30 PM
Location: Palazzo A

Physician Credits: 1.0

Nursing CE Credits: 1.0

Pharmacy Credits: 1.0

ACPE UAN: 0809-9999-18-059-L04-P (Knowledge)

Session Description
What would you do?  Your patient who is suffering from chronic pain is sitting across from you, and you need to discuss his opioid prescription.  This is the scenario faced by primary care and specialty clinicians across the country in the face of a national opioid morbidity and mortality crisis.  In this session, you will take on the role of your learners, and experience the use of clinician-patient interaction videos as triggers for teaching communications skills.

Through an interactive, experiential demonstration of the use of video vignettes, skills practice, and guided discussion, this session will offer ‘hands on’ experience in the use of a facilitated workshop employing trigger videos as an educational strategy.

SCOPE of Pain: Safe and Competent Opioid Prescribing Education, designed to educate clinicians on safer opioid prescribing practices, was launched in 2013 as part of the FDA’s Risk Evaluation and Mitigation Strategy for extended-release/long acting opioids has trained over 34,000 clinicians around the country.  Video vignettes are incorporated in live meetings to enhance FDA-compliant essential content, and to contextualize the complex communications that clinicians must have with patients on chronic opioid therapy.  They are also designed for use by non-experts and experts to extend the online SCOPE of Pain program nationally, by providing content for shorter in-person pre-clinic conferences, where clinicians can “practice” their communications skills.

Learning Objectives:

Ilana Hardesty

Program Operations Manager
Boston University School of Medicine CME Office
Boston, Massachusetts

Ms. Hardesty develops and implements a broad range of educational activities, including all aspects of BUSM CME/CNE opioid prescribing education. She has significant experience with the content, educational design, and methodology for opioid prescribing education including coordinating policy panels, demonstration videos, and frequently asked questions. She has 30 years of experience as a program manager for a variety of educational and nonprofit institutions.


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Julie White

Boston University School of Medicine CME Office
Boston, Massachusetts

Julie White, MS, CHCP is the Director of CME at Boston University School of Medicine. Boston University School of Medicine is accredited with Commendation by the ACCME and with Distinction by the ANCC. Julie has been with BUSM CME/CNE since 1995, and has extensive experience in adult education, educational design, and program development and management,. Julie has given numerous presentations at the Alliance including talks on small group learning, the interface of quality improvement and CME, and facilitating the patient voice in CE.


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SCOPE of Pain: Using Patient Videos to Model Effective Communications Strategies

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