Patient-Centered CPD including Outcomes Assessment Models

Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

The Impact of the Patient Voice: Patient Education Insights that Inform Professional Learning Modules

Monday, January 22
3:30 PM - 4:30 PM
Location: Palazzo F

Physician Credits: 1.0

Nursing CE Credits: 1.0

Pharmacy Credits: 1.0

ACPE UAN: 0809-9999-18-086-L04-P (Knowledge)

Session Description
IME has traditionally focused on HCPs and while our charter is improving patient outcomes, often we overlook the criticality of the patient voice when assessing those outcomes.  Often insights gained from patient education programs and patient populations have little influence on CME/CE programs.  This session will describe a simulation based program designed for patients and HCPs that tethers the learnings form each to improve shared decision making (SDM) practices.

This presentation will showcase a 360-degree simulation approach to educating patients and HCPs, where insights and outcomes from an Overactive Bladder (OAB) patient education module have informed the content of a HCP OAB module.  

Instructional Design Components:  An interactive, online patient education simulation program in OAB was launched approximately 6 months prior to a corresponding HCP module.  The patient module asked questions regarding living with OAB, understanding the disease, treatment options and barriers to treatment.  The patient data results were then included as a content driver in the online HCP case based simulation modules. Correlative questions were also asked of the HCP during their modules for post program comparative analysis with the patient data. HCPs receive guidance on SDM in an environment that mirrors the point of care making the learning more meaningful to their actual practice

The insights and outcomes of the combined programs create a comparative analysis of the correlative questions and topics, identifying where gaps exist between patient and professional perspectives and knowledge levels for each audience.

Learning Objectives:

Brittany Puster

Director, Educational Development
Academy for Continued Healthcare Learning
Chicago, Illinois

Brittany is Director of Education Development with The Academy for Continued Healthcare Learning and has over 10 years of experience working in CME. She has worked with Medical Education Communication Companies throughout her career in CME with a focus in business development. Brittany is also an active member of many CME organizations including the Colorado Alliance for CME where she is acting as the past president. Her goal is to work closely with her team to ensure that the educational content delivered is in a manner that clinicians can implement their own practice with the ultimate goal of improving patient outcomes.


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Amanda Kaczerski

Director, Educational Strategy and Design
Academy for Continued Healthcare Learning
Chicago, Illinois

Amanda brings 10 years of CME development to her role at ACHL. Her primary areas of attention have been on strategic planning, instructional design, and outcomes. Responsible for conceptualizing new ideas and offerings, she is focused on exploring new partnerships and developing solutions responsive to their needs. Some areas of attention Amanda has put emphasis on include Quality Improvement activities and patient education. With a passion for improving the quality of care, Amanda’s goal is to partner and strategize with like-minded organizations. Having earned her CHCP in 2011, Amanda is committed to lifelong learning and consistently strives to plan interventions which will result in the greatest impact to clinicians and patients.


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Riaz Baxamusa

Associate Director, Independent Medical Education
Astellas Pharma Global Development
Northbrook, Illinois

Riaz is an Associate Director of Independent Medical Education at Astellas Pharma Global Development. Prior to that, he worked for 7 years with Abbott Laboratories, five of which were as a Grant Manager on the team responsible for the initial formation of the IMED department, policies and standard operating procedures. He has maintained a CHCP certification and currently is responsible for strategic development and execution for multiple therapeutic areas at Astellas.


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Joanne M. Schaberick

Chief Awesomeness Officer
Durham, North Carolina

Having spent over 15 years in CME, I always had a nagging feeling that we were somehow "missing the boat" The days of paternalistic medicine are behind us, yet most of our educational resources still support that antiquated idea. At ProPatient, we are striving every day to both empower patients and ensure that the patient voice and shared decision making becomes a primary driver in all of the CME/IME work we do. And, we do it all with some pretty cool simulation tech.


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The Impact of the Patient Voice: Patient Education Insights that Inform Professional Learning Modules

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