Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care
When Life Gives You Chocolate Chips, Make a Process Map
Tuesday, January 23
8:30 AM - 9:30 AM
Location: Palazzo A
Physician Credits: 1.0
Nursing CE Credits: 1.0
Pharmacy Credits: 1.0
ACPE UAN: 0809-9999-18-098-L04-P (Knowledge)
This activity will guide the participants through creating a process map for an activity that is easy to relate, baking chocolate chip cookies. This will allow even novice process mappers to engage and take away new skills.
The session begins with a brief overview of process mapping and the value it can bring to a CME organization. From there we start the process mapping, walking through the steps of baking a batch of chocolate chip cookies. This familiar routine will allow participants to actively engage and learn skills that they can apply in work related situations such as content development, project management or accreditation documentation.
- Upon completion, participants will be able to map processes in their workplace
- Upon completion, participants will be able to use process maps to identify areas of improvement