A1 — Keynote Presentation: The Other End of the Ultrasound

Saturday, September 15
9:15 AM - 10:15 AM
Location: Short North Ballroom
Presentation CE Credits: 1

Participants of Marcus Engel’s session will be reminded of the vital role they play in the healing process of patients. The lecture details the experience of a young patient during hospitalization, the care and compassion shown by health care professionals and the importance of health care professionals to be safe, secure, and appreciated in their role within this sacred field. Participants will also come away with an understanding of each patient and co-workers individuality, unique differences, and appreciation for the role every health care employee plays in the healing of patients and their families. The patient and family experience is absolutely vital in quality, competent health care.

Learning Objectives:

Marcus Engel

Marcus Engel, M.S., CSP, CPXP is a Certified Speaking Professional & author whose messages provide insight and strategies for excellent patient care. His keynote presentation, “The Other End of the Stethoscope” has been witnessed by tens of thousands of healthcare professionals and his books are used in scores of nursing and allied health programs to teach the basic foundations of caregiving.

As a college freshman, Marcus Engel was blinded and nearly killed after being struck by a drunk driver. Through two years of rehab, over 350 hours of reconstructive facial surgery and adaptation through a multitude of life changes, Marcus witnessed the good, the bad and the profound in patient care.

He has authored four books and is at work on a fifth, “Beyond Patient Experience” which is due out shortly.

He is the creator of, a site designed to help lead nurses into using proven techniques and therapeutic resources for dealing with the effects of compassion fatigue and burnout. In 2010, “The Drop” a short film based on Marcus’ memoir was released and can be viewed for free at

Marcus and his wife, Marvelyne, are the co-founders of the I’m Here Movement, a 501(c)3, which is changing the culture of care with two simple words. Marcus holds a B.S. in sociology from Missouri State University (2000) and a M.S. in Narrative Medicine from Columbia University in New York City (2012.) He lives in Orlando, Florida with Marvelyne and his Seeing Eye dog, Elliott. Marcus is, in his words, a social media junkie and loves to connect with healthcare professionals nationwide. All information on connecting can be discovered at

Marcus’ books:

“After This…An Inspirational Journey For All The Wrong Reasons”
“The Other End of the Stethoscope: 33 Insights for Excellent Patient Care”
“I’m Here: Compassionate Communication in Patient Care”
“Everyday Inspiration”
“Beyond Patient Experience” (due out very soon!)


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A1 — Keynote Presentation: The Other End of the Ultrasound

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