Speaker's Corner

Speaker's Corner

SC-15 - The Value of Virtual Care: What Telehealth Innovations Mean the Most to Payers?

Tuesday, May 1
3:15 PM - 4:15 PM
Location: Arie Crown Theater

Virtual care is one of the fastest growing areas in healthcare, driven by consumer demand, technological improvements and shifts in payment systems. How do payers identify the best new approaches, and what factors into their evaluation? Join us to hear from Kaiser, Aetna, and Anthem's perspectives on what matters most to payers.

Genevieve Carucho-Simpson

Chief Operating Officer
Texas Health Aetna

Genevieve D. Caruncho-Simpson joined Texas Health Aetna as chief operating officer in April 2017. In this role, Caruncho-Simpson provides overall management and oversight of strategic and operational plans, member services and clinical programs, strategic partnerships and initiatives, as well as outsourced services.

Caruncho-Simpson joins Texas Health Aetna with more than 15 years’ experience working with health care providers and payer/insurance organizations where she held a variety of domestic and global strategic, operational and consulting roles.

Previously, Caruncho-Simpson was the national strategy leader for Value-Based Care for Ascension Health. Additionally, she held leadership roles at Humana, PwC, New York Presbyterian Hospital and University of Washington Medicine.

She is currently Adjunct Faculty at St. Louis University’s Department of Health Management and Policy.

Caruncho-Simpson received her Master's in Health Policy and Management from New York University, as well as Bachelor degrees with Honors in Health Information Management and Clinical Social Work from University of Washington. She was also a Bill and Melinda Gates Leadership Scholar and received multiple awards for her work with clients, employers and communities.


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Patrick Courneya

Executive Vice President and Chief Medical Officer
National Health Plan and Hospitals Quality at Kaiser Permanente

Patrick T. Courneya, MD, is the executive vice president and chief medical officer for National Health Plan and Hospitals Quality at Kaiser Permanente. In this role, Dr. Courneya oversees Kaiser Permanente’s national quality agenda, helps ensure the organization’s members and communities receive the best quality and service Kaiser Permanente offers, and advocates for the advancement of evidence-based medicine and proven innovation for the industry.
Dr. Courneya previously served 10 years as medical director and associate medical director for HealthPartners Health Plan. Additionally, he has played a significant role in advancing health care quality and innovation on a national level. He is board certified in Family Practice and was a family practice physician for 25 years. Professional activities include chairing the Chief Medical Officer Leadership Council at America’s Health Insurance Plans and the Medical Directors Council at the Alliance of Community Health Plans. Dr. Courneya was also recently appointed to the California board of directors for the National Alliance on Mental Illness.
Dr. Courneya received his undergraduate degree from the University of St. Thomas, St. Paul, Minnesota and his medical degree from the University of Minnesota. He completed his Family Practice Residency at Methodist Hospital in St. Louis Park, Minnesota in 1988, and remains board certified in that specialty. He has served as medical leader in various roles at medical group, hospital and health plan levels.
Becker’s Hospital Review recognized Dr. Courneya in 2016 and 2017 as one of 100 Hospital and Health System CMOs to Know.


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John F. Jesser

LiveHealth online

John F. Jesser serves as the vice president of Provider Engagement Strategy for Anthem, Inc., the nation’s largest health benefits company. In this capacity, Mr. Jesser manages a companywide process that looks at healthcare-related functions to improve the affordability of health care; the consumer experience and access to care. He leads the company’s telehealth strategy as the president of LiveHealth Online, an online care solution for consumers and providers being offered to Anthem’s customers. Mr. Jesser focuses on solutions and digital tools that improve the connection between doctors, hospitals, consumers and health plans. Previously, he served for more than 24 years in various management positions within the health care field.

Mr. Jesser earned his B.S. in mass communications from Miami University in Oxford, Ohio and an MBA from Cleveland State University.
He serves as chairman of the board of managers for Availity, LLC, a company that provides connectivity between health care payers and providers; and is chairman of the board of National TeleHealth Network (NTN), a telehealth physician management company founded as a joint venture between American Well and Anthem. He is also member of the board of Pursuant Health, a consumer health information and technology company.


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Ann Mond Johnson

American Telemedicine Association

Ann Mond Johnson was named Chief Executive Officer of the American Telemedicine Association (ATA) in February 2018. With 25 years of healthcare leadership and entrepreneurial experience, Ann’s background includes launching, building and leading companies that have been innovators in using health care technology and data to improve consumer experience and maximize consumer benefit.

Prior to her appointment as CEO of ATA, Ann served as CEO of Zest Health, a technology-enabled service that enables consumers to optimize their benefits by combining a mobile first solution with access to live support. Under her leadership, Zest solidified its value proposition and doubled its base business in one year. Prior to joining Zest, she served as Board Chair and Advisor to ConnectedHealth, a leading provider of private insurance exchanges. Working closely with the cofounders, she was responsible for strategy and business development as well as evangelizing consumerism and the benefits of exchanges in the media and through industry events.

In 2000, Ann co-founded and served as CEO of Subimo, a pioneer in healthcare cost and quality transparency tools for consumers. Under her leadership, Subimo’s reach extended to major national and regional health plans (including a majority of the Blues plans) as well as Fortune 500 companies. Ann raised start-up funds, led the management team through significant growth and positioned the company as a market leader. Subimo was acquired by WebMD in 2006.

Previously, Ann was Senior Vice President at Sachs Group (now part of IBM Watson/Truven Health), the leading provider of healthcare information for health organizations. She led the product development and operations for the company, providing data and applications for hospital systems, payers and medical device companies. Ann drove the expansion of the company into new markets (including carriers) and the transition from a desktop software company to a
data information company.

Ann’s ability to inspire and lead diverse teams has helped build both profitable organizations and innovation in the industry. Widely acknowledged as a thought leader, she presents at a range of professional meetings and conferences. Ann maintains an active professional network and affiliations, including membership in the Healthcare Executive Leadership Network and Women Business Leaders of US Healthcare. She serves on the Healthcare Services Strategic Advisory Council for UMB and advisedseveral start-up companies. She has been an active member of the board of Round Earth Media, a non-profit organization that focuses on sustainable business models for journalism. In 2016 she was inducted in the Chicago Entrepreneurship Hall of Fame.

Ann graduated from Carleton College and received both her Masters in Business Administration and Health Care Administration from the University of Minnesota.


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SC-15 - The Value of Virtual Care: What Telehealth Innovations Mean the Most to Payers?

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