Speaker's Corner

Finding Balance: Innovation. Technology. Engagement.

Tuesday, May 1
12:15 PM - 1:15 PM
Location: Arie Crown Theater

Thanks to rapid advances in mobile technology and connectivity, consumers are now able to interact with their healthcare providers and access health information more easily than ever before. From online appointment scheduling to real-time health information and everything in between, leading-edge healthcare delivery systems are using technology to expand, improve and deepen their relationship with consumers and communities. Join leaders from Ascension and Kaiser to learn best practices for developing a Patient Engagement and Digital Access strategy, understand core components that work best to reach consumers, learn what meaningful benefits should you expect and review lessons learned.

Wellesley Chapman

Medical Director of Innovation & Business Development
Kaiser Permanente of Washington (KPWA)

Wellesley Chapman is Medical Director of Innovation & Business Development at Kaiser Permanente of Washington (KPWA). He joined KPWA (then Group Health) in 2008, serving as a Primary Care physician, Medical Center Chief, and Lean consultant prior to founding the Innovation team in 2013 with business partner, Elizabeth Fleming, MBA. Wellesley has a BA in Economics from the University of Vermont and an MD from the University of Washington. Prior to his work in health care, Wellesley was a theater actor in Chicago (including a Joseph Jefferson Citation, actor in a lead role, Equus), a financial analyst in New York and Paris, and a Kerouac-wannabe-expat-bartender-lay-about.
KPWA Innovation is an intrapreneurial team using human-centered design and Lean Startup methodologies to build new delivery models within the KPWA care delivery system, scaling with technology whenever possible. Projects have included retail care (CareClinic) in partnership with Bartell Drugs, telemedicine (eVisits, chat), bundled care services (joint replacement, obstetrics), and vulnerable population care. Innovation team goals are always to improve patient experience, lead time, cost, and outcomes through disciplined design.


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Jason Dinger

Chief Incubation Officer

Jason is a social entrepreneur committed to building sustainable enterprises that address global social challenges. Whether delivering internet technologies to isolated communities, sustainable health care solutions in low-income countries, or access to prescription medications for uninsured individuals, Jason’s wide-eyed curiosity around what’s possible and pragmatic leveraging of market forces continues to bring new innovations to underserved communities near and far.
Jason Dinger currently serves as the Chief Incubation Officer for Ascension, the largest non-profit health system in the U.S. and the world’s largest Catholic health system. Jason provides leadership in designing, guiding and operationalizing new solutions and transformative innovations across Ascension, with emphasis on those that require incubational and entrepreneurial direction. Jason helps commercialize appropriate products and services nationally and internationally, coordinating with leaders across Ascension to test, pilot and introduce new solutions.
Prior to serving as Ascension’s Chief Incubation Officer, Jason served as the chief executive officer of MissionPoint Health Partners, was the chief strategy officer for Saint Thomas Health, and served as chief executive officer of the Dispensary of Hope.
Jason received his Bachelor’s degree in Public Policy and his PhD in Leadership, Policy and Organizations from Vanderbilt University. His academic interests are broad but largely focused on behavioral economics in low-income countries and how purpose driven organizations can serve as sustaining cultures of innovation.


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Lindsay Resnick

Executive Vice President
Wunderman Health

Lindsay is recognized leader in the healthcare and insurance sectors. Areas of focus span the healthcare payer, provider and technology landscape and include: strategic guidance, consumer data and insights, competitive intelligence, brand direct consumer marketing, lead generation, customer experience, and sales optimization. Specific sector expertise includes Medicare, Individual and Group Health Insurance, Supplemental Insurance, Accountable Care Organizations, Health Technology, and Population Health Management.

Lindsay is also a Mentor at MATTER, a health technology incubator helping entrepreneurs with early stage companies go-to-market. He is on the Board of HMS Federal, which provides services for prevention and detection of fraud, waste, and abuse in federal healthcare systems. And, Lindsay is on the Advisory Board of Zipari, a consumer experience technology company serving the health insurance segment.

Lindsay has a Masters in Health Administration from Washington University in St. Louis and a Bachelor of Science in Business Administration from Northeastern University in Boston. He is a frequent speaker, blogger and author on topics in healthcare, insurance, marketing and sales.

Originally from New York, with stops in Boston and St. Louis, Lindsay is now a deep-rooted Chicagoan.


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Finding Balance: Innovation. Technology. Engagement.

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