K-3 - The Future of Consumer-Oriented Care

Tuesday, May 1
8:00 AM - 9:15 AM
Location: Arie Crown Theater

When it comes to healthcare, consumers aren’t able to easily “connect the dots,” or obtain the critical measures that could help them fully understand the quality of their care. AARP’s CEO, Jo Anne Jenkins, addresses healthcare issues from the consumer’s perspective to help you identify what you’ll need to know to succeed in tomorrow’s healthcare model. This will also be the moment when ATA’s next president, Dr. Andrew Watson, takes the reins.

Jo Ann Jenkins

Chief Executive Officer

AARP has long been recognized for the value of its services, information and advocacy on behalf of people age 50 and over. But since joining the organization in 2010 and heading it since 2014, Jo Ann Jenkins has sponsored groundbreaking work to transform AARP into a leader in social change, dedicated to enhancing quality of life for all as we age. A fearless champion for innovation and impact, Jenkins is often lauded for her ability to create business opportunity and competitive differentiation. She has been described as a visionary and thought leader, a catalyst for breakthrough results, accelerating progress and contribution while fostering positive relationships inside and outside the organization.

Jenkins offers deep knowledge and experience derived from her work with some of the nation’s most iconic brands – the U.S. Government and Library of Congress as well as AARP and AARP Foundation – with an understanding of the interplay and nuance of business, politics and social change.

Under her leadership AARP’s vision was reimagined and redefined, challenging outdated beliefs and sparking new insights that allow people to adapt to today’s realities of aging – with relevant solutions to everyday issues such as healthcare costs, financial security, digital and social connectivity, and career continuation. She also established a new strategic direction and operating structure for AARP Foundation, focusing on change in four critical areas – hunger, income, housing, and isolation. She created Drive to End Hunger, a multi-year, nationwide campaign which has donated over 36 million meals and provides support to over 100 anti-hunger organizations across the country.

Jenkins began her career with the U.S. Department of Housing and Urban Development, later moving to the US. Department of Transportation and U.S. Department of Agriculture in a variety of leadership roles with increasing responsibility. Interlaced with her public service, she served in several private consulting firms, advising major corporations in their development and implementation of diversity and organizational strategy. In 1994 she was asked to join the Library of Congress as Chief of Staff, becoming its Chief Operating Officer in 2007. She led the development and launch of innovative initiatives that transformed the Library’s workforce into “knowledge navigators,” created the Library of Congress Experience, an interactive pathway offering access to the Library’s incomparable collections, and built strong, mutually-supportive relationships with private sector sponsors.

Today, Jenkins leads the world’s largest non-profit, nonpartisan membership organization, harnessing the power and passion of almost 2,000 staff members, 60,000 volunteers and numerous strategic partners.

Jo Ann Jenkins has held a variety of board and advisory positions including AARP Services, AARP Funds, Congressional Hunger Center, Colonial Williamsburg Foundation, Stanford Medicine Board of Fellows, U.S. Small Business Administration Council on Underserved Communities, Living Cities, and Caring for Military Families. With expertise in talent and leadership development, organizational restructure, public affairs, philanthropy and marketing, she has been recognized as Black Enterprise Magazine Most Powerful Women in business (2017), Power 100 – Washington’s Most Influential People Washington Life magazine (2015, 2016, & 2017), “Non-Profit Influencer of the Year” (2015), “Non-Profit Times’ Power and Influence Top 50” (2013, 2014, 2015 and 2016), Peace Corps Director’s Award (2014) and Malcolm Baldrige Fellow (2013), Actors Fund Medal of Honor (2017), International Association of Gerontology and Geriatrics 2017 Presidential Award. Most recently she is the best-selling author of the book, “Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age.”

After earning her Bachelor of Science degree from Spring Hill College in Mobile, AL, she graduated from the Stanford Graduate School of Business Executive Program. Jenkins also holds an Honorary Doctorate of Humane Letters from both Spring Hill College and Washington College.

Presentation(s):

Send Email for Jo Ann Jenkins

Ann Mond Johnson

CEO
American Telemedicine Association

Ann Mond Johnson was named Chief Executive Officer of the American Telemedicine Association (ATA) in February 2018. With 25 years of healthcare leadership and entrepreneurial experience, Ann’s background includes launching, building and leading companies that have been innovators in using health care technology and data to improve consumer experience and maximize consumer benefit.

Prior to her appointment as CEO of ATA, Ann served as CEO of Zest Health, a technology-enabled service that enables consumers to optimize their benefits by combining a mobile first solution with access to live support. Under her leadership, Zest solidified its value proposition and doubled its base business in one year. Prior to joining Zest, she served as Board Chair and Advisor to ConnectedHealth, a leading provider of private insurance exchanges. Working closely with the cofounders, she was responsible for strategy and business development as well as evangelizing consumerism and the benefits of exchanges in the media and through industry events.

In 2000, Ann co-founded and served as CEO of Subimo, a pioneer in healthcare cost and quality transparency tools for consumers. Under her leadership, Subimo’s reach extended to major national and regional health plans (including a majority of the Blues plans) as well as Fortune 500 companies. Ann raised start-up funds, led the management team through significant growth and positioned the company as a market leader. Subimo was acquired by WebMD in 2006.

Previously, Ann was Senior Vice President at Sachs Group (now part of IBM Watson/Truven Health), the leading provider of healthcare information for health organizations. She led the product development and operations for the company, providing data and applications for hospital systems, payers and medical device companies. Ann drove the expansion of the company into new markets (including carriers) and the transition from a desktop software company to a
data information company.

Ann’s ability to inspire and lead diverse teams has helped build both profitable organizations and innovation in the industry. Widely acknowledged as a thought leader, she presents at a range of professional meetings and conferences. Ann maintains an active professional network and affiliations, including membership in the Healthcare Executive Leadership Network and Women Business Leaders of US Healthcare. She serves on the Healthcare Services Strategic Advisory Council for UMB and advisedseveral start-up companies. She has been an active member of the board of Round Earth Media, a non-profit organization that focuses on sustainable business models for journalism. In 2016 she was inducted in the Chicago Entrepreneurship Hall of Fame.

Ann graduated from Carleton College and received both her Masters in Business Administration and Health Care Administration from the University of Minnesota.

Presentation(s):

Send Email for Ann Mond Johnson

Andrew Watson

Vice-President, UPMC
UPMC

Dr. Andrew Watson is a fourth-generation surgeon and the eighth surgeon in his family. He earned his Master’s degree at the University of Oxford studying 17th Century Baroque Architecture and attended medical school at the Columbia University College of Physicians and Surgeons.
He did his surgical training and fellowship at UPMC. He is an actively practicing colorectal surgeon specializing in minimally invasive inflammatory bowel diseases and complex reoperative abdominal surgery. He is the primary surgeon in the IBD medical home at UPMC. He actively uses and helps to develop telemedicine at UPMC with a focus on remote patient monitoring, he has personally done over 500 virtual consults including pre-operative, post-operative, tele-rounding, intra-operative, and remote patient monitoring.
He blends his career working for UPMC International, Insurance Services and Health Services Divisions to practice and help envision the transformation of healthcare, with a focus on remote patient monitoring. He is the President-Elect of the American Telemedicine Association.

Presentation(s):

Send Email for Andrew Watson


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