Value (Business Strategy and Financial Management)


V-14 - Expanding Specialty Care Through Telehealth: A Case in Progress

Tuesday, May 1
10:15 AM - 10:44 AM
Location: E451A

Look into a hospital system’s effort to replicate telestroke program success in other specialty fields facing shortages, such as telepulmonary medicine. Explore keys to success, including attending to details of operations and financial structure, assessing clinical value and limitations of new programs, and managing expectations. Examine ongoing efforts to assess value across multiple measures such as patient retention and clinical quality, and gain strategies for improved collaboration between originating and distant sites.

Learning Objectives:

Juan J. Estrada

Sr. Director, TeleHealth/TeleNeurology
Massachusetts General Hospital

Juan Estrada is the Sr. Director for TeleHealth Consults and TeleNeurology . He oversees operations as well as business and service development, including the program’s internally developed web-based software. He is the main point of contact for potential clients. Juan is passionate about saving lives and transforming healthcare through innovative technologies and business models. Juan holds masters degrees in Bioengineering and Telemedicine, as well as in Healthcare Business Administration.


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Denise Curran

TeleHealth Program Director
Massachusetts General Hospital

Denise Curran is the Virtual Consults Program Director in the Center for TeleHealth at Massachussetts General Hospital. With the goal of providing "MGH at YOUR service, Denise is responsible for identifying and developing synchronous physician-to-physician virtual programs connecting MGH specialized clinical expertise with hospitals seeking improved access to specialty care. Building upon existing infrastructure, Denise looks forward to relationship-driven scalable program growth. Prior to joining the TeleHealth team, Denise worked as a program leader in a variety of healthcare settings including hospitals, physician practices and health systems. Denise is excited to facilitate the transformation of health care delivery options through telehealth innovation.


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V-14 - Expanding Specialty Care Through Telehealth: A Case in Progress

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