Value (Business Strategy and Financial Management)


V-01 - Virtual Visits: Added Cost or Value Added?

Sunday, April 29
1:15 PM - 2:15 PM
Location: E451A

Examine study results addressing how telehealth or virtual visits affect the overall cost of care. Understand the methods used and the results that found that most conditions cost considerably less in telehealth visits in terms of claim and patient costs. Come away with benchmark data and approaches to apply to when evaluating the cost of treatment across different health care venues.

Learning Objectives:

Tim G. Lovell

Business Manager
Intermountain Healthcare

Tim Lovell is the business manager for Intermountain Healthcare's direct-to-consumer program Connect Care.


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William Daines

Medical Director
Intermountain Healthcare

Dr. William Daines is the medical director of Connect Care, Intermountain Healthcare's direct-to-consumer urgent care telehealth. Intermountain Healthcare is a Utah-based, not-for-profit system of 22 hospitals, a Medical Group with more than 1,600 physicians and advanced practice clinicians at about 180 clinics, a health plans division called SelectHealth, and other health services. In addition to his telehealth role, Dr. Daines is a primary care physician in Salt Lake City.


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Joe Dalto

Senior Data Manager
Intermountain Healthcare

Joe Dalto leads analytics and data management for Intermountain's telehealth program.


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V-01 - Virtual Visits: Added Cost or Value Added?

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