Direct to Consumer Strategies

ePoster Presentations

EP-124 - Workin' It - How an Employed Physician Workforce Promotes Quality Through Physician Engagement

Sunday, April 29
3:45 PM - 4:00 PM
Location: Education Zone, Booth 2416, Screen 3

Direct To Patient telemedicine companies represent a spectrum of innovation, performance and practice model. An employed workforce enables physician engagement and standardization of clinical quality that can rival if not surpass the status quo. Learn how an innovative California-based company has addressed industry quality by building a national medical practice.

Learning Objectives:

Ian L. Tong

Chief Medical Officer
Doctor On Demand

Ian Tong, MD is Chief Medical Officer at Doctor On Demand. He is also currently Clinical Assistant Professor (Affiliated) at Stanford University Medical School. Ian has spent his career working to improve access to high quality care and brings this dedication to his work at Doctor On Demand.

Prior to joining Doctor On Demand, Ian held several medical leadership roles. He served as Stanford Internal Medicine Chief Resident; Co-Medical Director of the Arbor Free Clinic; and Founder and Medical Director of The Health Resource Initiative for Veterans Everywhere (THRIVE) at the VA Palo Alto Health Care System, which was honored in 2008 by the U.S. Secretary of Veterans Affairs with the Award for Outstanding Achievement in Service to Homeless Veterans. Before becoming Chief Medical Officer, Ian served as Medical Director at Doctor On Demand.

Ian is a National Collegiate Champion in Rugby at the University of California at Berkeley and was named to the All American Team in 1994. He graduated with a BA in English. He earned a medical degree from The University of Chicago - Pritzker and completed residency and Chief residency at Stanford Hospital and Clinics. He is board certified in Internal Medicine.

Ian lives in the San Francisco Bay Area with his wife and three children. He is most proud of the relationships he has built working alongside his family, friends, teammates, students and colleagues to positively impact the lives of others.


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Glen Xiong

Medical Director of Mental Health
Doctor On Demand and University of California, Davis

Dr. Xiong earned his medical degree from UC Davis and completed his residency training in Internal Medicine and Psychiatry at Duke. His clinical expertise includes primary care psychiatry, psychopharmacology, behavioral therapy, and memory care. He provides clinical care at the UC Davis Alzheimer’s Disease Center, in Skilled Facilities, and via telemedicine with Doctor on Demand. His research involved medical and psychiatric comorbidities, preventive health, and telemedicine. He has authored or co-authored more than 100 book chapters and peer reviewed publications. He is the Medical Director of Mental Health for Doctor On Demand, a national telemedicine health care company with presence in 49 states.


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EP-124 - Workin' It - How an Employed Physician Workforce Promotes Quality Through Physician Engagement

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