Value (Business Strategy and Financial Management)


V-10 - Measuring Telehealth Quality: A New National Quality Forum Framework

Monday, April 30
11:30 AM - 12:30 PM
Location: E451A

Join us for a look at the National Quality Forum’s new telehealth measure framework developed by multiple key stakeholders and designed to ensure quality of care and industry growth. Explore the framework’s high-level guidance on measurement priorities and its potential to serve future efforts of researchers and others to improve systems and practices. Come away with measure concepts and existing quality measures to use in assessing your own telehealth program.

Learning Objectives:

Jason C. Goldwater

Senior Director
CedarBridge Group, LLC

Jason C. Goldwater is currently a Senior Director at CedarBridge Group, LLC, where he leads the company in areas such as quality measurement, telehealth, electronic clinical quality measures (eCQM), health equity and health innovation. Mr. Goldwater has been involved in the field of telehealth for the past ten years, having initially evaluated telehealth services across large urban and rural health networks as part of a peer-review panel for the Health Center Controlled Networks (HCCN) sponsored by the Health Care Resources and Services Administration. Mr. Goldwater also served as a Principal Investigator for a grant funded by the California HealthCare Foundation on the use of telehealth modalities for chronic disease care and care coordination. He also served as a Principal Investigator for a Commonwealth Fund grant exploring the various ways different health care entities, including payers, hospitals, long-term care networks and others used technology-driven solutions, such as health care, to drive value-based care and chronic disease management. Mr. Goldwater has written extensively in the area of telehealth, and how it can impact populations such as the homeless and the chronically ill. He also serves as a peer reviewer for article on telehealth for journals such as Health Affairs and the Journal of Health Care for the Poor and Underserved. While at the National Quality Forum, he served as the Project Director for the development of a measurement framework that provides a foundation for the development of objective measures to assess the value of telehealth and its impact on clinical care. Mr. Goldwater has both Bachelor’s and Master’s degrees from Emerson College and a Master’s of Public Administration degree from Suffolk University.


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Kathryn Goodwin

Senior Project Manager
National Quality Forum

Mrs. Goodwin is a seasoned project manager and quality measurement specialist. She has extensive experience in successfully leading projects involving consensus development, the endorsement of health quality measures, practices, frameworks, and eMeasurement. She is responsible for the management and execution of NQF projects, including consensus development projects, measure selection and framework projects, workshops, and other types of initiatives. Areas of focus include health information technology, cardiovascular conditions, pulmonary and critical care conditions, renal conditions, endocrine conditions, musculoskeletal conditions, surgery and patient safety. Mrs. Goodwin also performs analyses of technical aspects of quality measures, including electronic clinical quality measures that are submitted to NQF for consideration of endorsement.


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V-10 - Measuring Telehealth Quality: A New National Quality Forum Framework

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