Craig Williams

Enterprise Total Quality Leader
Johnson Controls
Novi, Michigan

Craig Williams
VP Quality, Enterprise Total Quality Principle Lead
Johnson Controls, Inc.

Craig Williams is currently Enterprise Principle Leader for Total Quality, Design for Manufacturing, and Visual Factory. He first joined Johnson Controls and was appointed Vice President of Quality for the Power Solutions Business Unit in 2012. Prior to coming to Johnson Controls, he was with Eaton Corporation and held roles as the Vice President of Quality for the Aerospace Group and Director of Quality within Eaton’s Corporate Quality team. With previous companies, he held leadership roles in Quality within the Automotive, Pharmaceutical and Graphic Arts Industries.

He is active in the international quality standards community as well as various industry associations. He is currently the convener for ISO/TC176/SC1/WG1. Within this role he was the leader of the revision process for ISO 9000:2015. He is also member of the team revising ISO’s Integrated Use of Management Systems Standards Handbook. He is a previous chair of the Automotive Industry Action Group (AIAG) Quality Steering Committee. He has authored and participated in multiple publications including industry reference manuals, articles, and two books in the field of Quality Management Systems.

He holds an MBA, with an emphasis in Operations Management from Lewis University and a bachelor’s degree in Biology and Chemistry from Illinois Wesleyan University.

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