Grace L. Duffy

MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB

President
Management & Performance Systems
Eustis, Florida

Grace Duffy has more than 40 years of experience in successful business and process management in corporate, government, education, and healthcare. She uses her experience as president, CEO, and senior manager to help organizations improve. She has authored 13 texts and many articles on quality, leadership, and organizational performance. She is a frequent speaker and trainer. Duffy holds a master of business administration degree from Georgia State University. She is an ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), Quality Improvement Associate (CQIA), Six Sigma Green Belt (CSSGB), and Quality Auditor (CQA). Duffy is a Lean Six Sigma Master Black Belt, ASQ Fellow, and Distinguished Service Medalist. She is the 2014 Quality Magazine Quality Person of the Year and the 2016 recipient of the Asia-Pacific Quality Organization Milflora M. Gatchalian International Women in Quality Medal.

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