Chris McMillan

CSSBB; ITIL Expert

Senior Corporate Performance Analyst
City of Fayetteville, NC
Wade, North Carolina

Chris McMillan manages the quality and process improvement systems for the city of Fayetteville, NC. He has over 20 years experience in requirements gathering, process design, project management, and customer support. He has master's degrees in both project management and business administration, is an ASQ Certified Six Sigma Black Belt, a PMI Project Management Professional, and an ITIL Expert. Chris is also the author of Team Development for High-Tech Project Managers, published by Artech House Publishers.

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