Building and Sustaining a Culture of Quality

Concurrent Session

T02 - Sustainable System Management

Tuesday, May 1
9:15 AM - 10:15 AM
Location: WSCC 2AB

Level: Intermediate

This session presents an actual case about building, deploying, and maintaining a management and operation of sustainable sanitation model at one of the largest Brazilian water and sewage organizations, according to guidelines and requirements of international certifiable standards that would encourage balanced and enduring growth from economic, environmental, and social standpoints, respecting triple bottom line concepts.

Learning Objectives:

Marco Viveiros Correa Santos

Consulting Director
Top QuALLity
Santos, Sao Paulo, Brazil

Specialization courses in Business and Enviromental Management in Japan - 2006 / 2014
MBA in Marketing by ESPM (Escola Superior de Propaganda e Marketing) - 2002.
Graduate in Production Enginnering from Federal University of São Carlos - 1998.
Currently has teached in the MBA in Integrated Management System at Santa Cecília University and, in addition, is Owner Director of Top QuALLity (2005), a brazilian business management consulting firm focused in development and implement of sustanaible management system.
Decades of experience in the development and implementation of integrated solution about process and sustainable practices management in large Brazilian companies of distinct industries.


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Alberto Correa Santos

Top QuALLity
Santos, Sao Paulo, Brazil

Chemical Engineer graduated in 1973 - Faculty of Industrial Engineering-FEI
Postgraduate in Environmental Management

Management in Industrial Chemicals
Lead Auditor in ISO 9001: 2015, ISO 14001, 2015 and OHSAS 18001, 2007
Implementation of these standards in Chemical industry y Marine Terminals and and Strategic Planning.
Auditor CDI-T - Chemical Distribution Institute - Terminals and Legal Auditor for Conama Resolution 306 in Brazil.


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Aimee Siegler


Global Compliance Manager
Benchmark Electronics
Trempealeau, Wisconsin

Aimee Siegler is the Global Compliance Manager for Benchmark Electronics, a contract manufacturer. Prior to accepting this role, she was in Supplier Development for 8 years, with job titles including Material Quality Engineer and Supplier Development Engineer. Aimee is an ASQ Fellow and past Director at Large for the ASQ Board of Directors. She has held volunteer roles in sections, divisions, and with the technical communities council. She holds ASQ CMQ/OE, CQA, CQIA and CMI certifications, and is also a certified Provisional Auditor. She has a Sustainable Business focused MBA from Green Mountain College, a B.S. in Technology Management from Herzing College, an A.S. in Mechanical and Electronics Drafting from Herzing College, and a B.A. in Communication and Expression from The Pennsylvania State University. Aimee and her husband Ron have two children, Matthew (16) and Hannah (14). When not volunteering for ASQ, Aimee is a Girl Scout Leader, and enjoys knitting, and watching her kids run (Matthew) and dance (Hannah).


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T02 - Sustainable System Management


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