Risk and Change

Concurrent Session

W09 - Performance Appraisals: From Tale of Horror to a Love Story

Wednesday, May 2
8:00 AM - 9:00 AM
Location: WSCC 611 - 612

Level: Intermediate

While "performance reviews stink!" is a commonly heard refrain, more than 90 percent of organizations still have some sort of annual performance appraisal system in place. This presentation will provide easy-to-use tools to make the performance review process something that is useful—and far less painful—to all parties. Not only that, the entire review process will become something that allows the individual to master their own career and the organization to increase engagement and productivity of the workforce.

Learning Objectives:

Alan L. Austin


Targeted Learning Inc.
Orem, Utah

Alan is president of Targeted Learning, which for twenty years has been helping companies like Boeing, Anadarko, Textron and Sigma-Aldrich "Unleash the collective genius of their people."

Prior to taking the helm at Targeted Learning, Alan held a variety of positions for institutions in the US and abroad. As an operational executive he helped establish a new research university in Abu Dhabi, provided support to worldwide environmental research initiatives, and improve the business practices of a university in West Africa. As a consultant he has worked with organizations in many industries all over the world.

Alan is a Six Sigma Black Belt and Quality Engineer (ASQ) and was one of the first to qualify as an INFORMS (Institute for Operations Research and Management Sciences) Certified Analytics Professional (CAP®). He published a column in Quality Digest called "Alan's Apothegms" and has appeared in Quality Progress and publications of the Institute for Operations Research and the Management Sciences. He has a bachelor of science in statistics from Brigham Young University and a masters of business administration from the University of Houston.


Send Email for Alan Austin


W09 - Performance Appraisals: From Tale of Horror to a Love Story


MP3 Audio

Presentation Slides



Handout 2up Slide

Synchronized Presentation + Audio

Presentation + Audio



Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for Performance Appraisals: From Tale of Horror to a Love Story