Risk and Change

Concurrent Session

W09 - Performance Appraisals: From Tale of Horror to a Love Story

Wednesday, May 2
8:00 AM - 9:00 AM
Location: WSCC 611 - 612

Level: Intermediate

While "performance reviews stink!" is a commonly heard refrain, more than 90 percent of organizations still have some sort of annual performance appraisal system in place. This presentation will provide easy-to-use tools to make the performance review process something that is useful—and far less painful—to all parties. Not only that, the entire review process will become something that allows the individual to master their own career and the organization to increase engagement and productivity of the workforce.

Learning Objectives:

Alan L. Austin

CSSBB, CQE, CAP

President
Targeted Learning Inc.
Orem, Utah

Alan is president of Targeted Learning, which for twenty years has been helping companies like Boeing, Anadarko, Textron and Sigma-Aldrich "Unleash the collective genius of their people."

Prior to taking the helm at Targeted Learning, Alan held a variety of positions for institutions in the US and abroad. As an operational executive he helped establish a new research university in Abu Dhabi, provided support to worldwide environmental research initiatives, and improve the business practices of a university in West Africa. As a consultant he has worked with organizations in many industries all over the world.

Alan is a Six Sigma Black Belt and Quality Engineer (ASQ) and was one of the first to qualify as an INFORMS (Institute for Operations Research and Management Sciences) Certified Analytics Professional (CAP®). He published a column in Quality Digest called "Alan's Apothegms" and has appeared in Quality Progress and publications of the Institute for Operations Research and the Management Sciences. He has a bachelor of science in statistics from Brigham Young University and a masters of business administration from the University of Houston.

Presentation(s):

Send Email for Alan Austin


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W09 - Performance Appraisals: From Tale of Horror to a Love Story

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