Building and Sustaining a Culture of Quality

Concurrent Session

M08 - Embed a Culture of Quality in the DNA of Your Organization

Monday, April 30
12:15 PM - 1:15 PM
Location: WSCC Ballroom 6C

Level: Intermediate

"We already have full-time jobs!" is the typical response when presenting the idea of managing projects using a structured methodology for improving processes. This response indicates that there is little to no time available to devote to "these types of projects," often due to resource constraints. How do we convince organizations and colleagues that these types of projects would alleviate resource pressures and transform how their organizations operate? In this session we will discuss methods and approaches for helping organizations create a continuous improvement environment while they do their full-time jobs.

Learning Objectives:

Chelsea Gaillard

Lean Six Sigma Black Belt, Certified Project Manager

Vice President, Senior Continuous Improvement Manager
Financial Industry
New York, New York


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Alan Daniels

QMS Strategy, Integration and Industry Quality Standards Management
The Boeing Company
Seattle, Washington

Alan Daniels currently works for Boeing Commercial Airplanes in the Quality Systems and Skills Integration (QSSI) Organization with the responsibility of the Boeing enterprise QMS strategy, integration, and industry standards management.

International standards activities include:
- Chairman of the International Aerospace Quality Group (IAQG) Requirements Strategy Stream (24 standards),
- Chairlman of the IAQG 9100 team, Convener of ISO Technical Committee 176 Task Group 1 "Communications and Product Support",
- IAQG Liaison to ISO Technical Committee 176 and SC2 and PC 302, and,
- Vice chair of the U.S. ISO Technical Advisory Group (TAG) 176 (2012-2015).

Alan has 35 years of experience in aviation, space and defense manufacturing, engineering and quality.


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M08 - Embed a Culture of Quality in the DNA of Your Organization

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