Risk and Change

Concurrent Session

M02 - Accelerating Results With Change Management

Monday, April 30
12:15 PM - 1:15 PM
Location: WSCC Ballroom 6A

Level: Basic

Change and transformation are permanent features of our landscape. It often seems that the only constant is change and the pace of that change is accelerating. This permanent "whitewater" of change requires employees to frequently operate outside their comfort zone and push the boundaries of their ability to adapt. Not surprisingly, studies indicate that up to 75 percent of change initiatives fail. When you consider the high costs when these efforts go wrong—not only financially but in confusion, lost opportunity, wasted resources, and diminished morale—individuals ultimately need to do their jobs differently. Change management provides a framework that mitigates risk and results in faster speed of adoption, higher utilization, and greater efficiency. This session will demonstrate how to accelerate results by deploying change management processes, discuss tools and techniques for more effective change management, as well as offer critical success factors and practical tips for improved performance.

Learning Objectives:

Karen Maskell

Azurion Consulting
Champlin, Minnesota

Hooked in the promise to "Be All You Can Be", Karen has been driving change, developing leaders and delivering results for more than 20 years. She is passionate about working with individuals, teams and organizations to helping individuals, teams and organizations achieve and sustain higher levels of performance and fulfillment.

Karen is a Gallup-Certified Strengths Coach, and a Prosci Certified change management consultant with broad experience and notable success in diverse roles ranging from ranging from Software Quality Analyst to Project Manager, from Change Management Consultant to Vice President of Corporate Development. She holds a bachelor’s degree in marketing from the University of Texas at Arlington, a master’s degree in business administration from the University of Minnesota and a mini-master’s degree in project management from University of St. Thomas. Karen is also is a long-standing senior member and leader within ASQ: the Global Voice of Quality.


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Aimee Siegler


Global Compliance Manager
Benchmark Electronics
Trempealeau, Wisconsin

Aimee Siegler is the Global Compliance Manager for Benchmark Electronics, a contract manufacturer. Prior to accepting this role, she was in Supplier Development for 8 years, with job titles including Material Quality Engineer and Supplier Development Engineer. Aimee is an ASQ Fellow and past Director at Large for the ASQ Board of Directors. She has held volunteer roles in sections, divisions, and with the technical communities council. She holds ASQ CMQ/OE, CQA, CQIA and CMI certifications, and is also a certified Provisional Auditor. She has a Sustainable Business focused MBA from Green Mountain College, a B.S. in Technology Management from Herzing College, an A.S. in Mechanical and Electronics Drafting from Herzing College, and a B.A. in Communication and Expression from The Pennsylvania State University. Aimee and her husband Ron have two children, Matthew (16) and Hannah (14). When not volunteering for ASQ, Aimee is a Girl Scout Leader, and enjoys knitting, and watching her kids run (Matthew) and dance (Hannah).


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M02 - Accelerating Results With Change Management


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