Quality 4.0: The Future of Quality Starts Here


T14 - Agile Process Design: Simple Methods for Better Results

Tuesday, May 1
9:15 AM - 11:45 AM
Location: Sheraton Grand Ballroom D

Level: Intermediate

Join a fun, team-oriented workshop that introduces the principles and benefits of agile process design (ADP). An emerging practice, ADP builds on Six Sigma, lean, and agile software development to address the challenge of ever-shrinking business process life cycles. Constant pressure on operating budgets along with rapidly changing customer requirements and technologies, have made it increasingly difficult for organizations to fix process problems and get out in front of potential problems. If a product or process life cycle lasts for only a short time before it needs to be modified or replaced due to changing market demands, then there is less time available to spend improving it. The design needs to be right and predictable when it is launched. ADP can help.
This workshop starts with a group activity highlighting the value of understanding customer requirements and collaboration. The presenters discuss how to translate the teaching points of the exercise to practical application in your workplace. Facilitator instructions for the group activity will be available to participants.

Learning Objectives:

William (Bill) Hathaway

Powell, Ohio

William Hathaway is President and founder of MoreSteam, which was launched in Feb. of 2000 as an internet-based process improvement technology platform. Prior to creating MoreSteam, Bill was a commercial lender for several years, then spent 13 years in manufacturing, quality, and operations management. Bill spent 10 years of his career at Ford Motor Co., then held executive level operations positions with Raytheon at Amana Home Appliances, and with Mansfield Plumbing Products. Bill earned an undergraduate finance degree from the University of Notre Dame, and graduate degree in business finance and operations from Northwestern University’s Kellogg Graduate School of Management.

MoreSteam is the leading global provider of Lean Six Sigma blended learning solutions. The company offers a comprehensive enterprise process improvement system, including a full suite of online Lean Six Sigma courses and simulations, the EngineRoom data analysis application, and TRACtion project management software. MoreSteam online courses are offered through the ASQ e-Learning Center and The Ohio State University, and have been used by over 50% of the Fortune 500 companies to train over 535,000 people around the globe.


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T14 - Agile Process Design: Simple Methods for Better Results

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