Building and Sustaining a Culture of Quality

Concurrent Session

M36 - Be The Boss: Live Outside Your Inbox!

Monday, April 30
3:00 PM - 4:00 PM
Location: WSCC 4C 3-4

Level: Intermediate

Some reports say people at work check email an average of 35 times an hour! No wonder many of us struggle to find time for high-value projects.
This lively, interactive session provides strategies to boost productivity and efficiency with your email system and practices. Discover how to minimize email overload and improve communication with internal and external stakeholders. Participants will learn to process email efficiently, and cultivate productive email etiquette strategies to ensure the best results in service, support, and responsiveness. Learn to take control of your email to improve productivity and take back your valuable time!

Learning Objectives:

Bethanne Kronick

Academic - MA, Professional - Member of NSA, Certified Speaking Professional (CSP)

Productivity Strategist, Trainer, Speaker & Author
Camp Sherman, Oregon

Passionate about helping people live with less stress and find more time and energy, Bethanne established SIMPLIFY! in 2002. Through training, coaching and dynamic presentations she inspires organizations, teams and individuals to implement time-tested, research-based strategies for maximizing time to get the right things done every day.

Bethanne is a nationally recognized productivity strategist, trainer, speaker, author and coach. For the last 15 years, she has empowered her clients to learn new habits and behaviors so their lives reflect what’s truly important to them and their organization. Bethanne’s clients make positive, long-term changes, whether it’s managing stacks of paper, overflowing email boxes, busy schedules, cluttered spaces, or facing life’s greater challenges. She provides training through workshops, presentations, webinars and individual coaching. Clients include a wide variety of industries including retail, government, technology, healthcare, education and service sectors.

Bethanne is a Certified Speaking Professional (CSP), a member of the National Speaker’s Association (NSA), a Certified Professional Organizer (CPO) and a member of the National Association of Productivity and Organizing Professionals (NAPO). Before starting SIMPLIFY!, Bethanne was a professional educator. She holds a master’s degree in special education with an emphasis in working with people who are blind and visually impaired. She is an active member of her small community of Camp Sherman, Oregon and is a fresh-air junkie. In her spare time you’ll often find her hiking, biking, kayaking, skiing and pursuing one of her greatest passions, competitive rowing.


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Sandy Furterer

PhD Industrial Engineering; ASQ Fellow; ASQ CSSBB; ASQ CQE; Six Sigma Master Black Belt

Associate Professor
University of Dayton
New Albany, Ohio

Dr. Sandy Furterer is an associate professor at the University of Dayton, in the Engineering Management, Systems and Technology Department. Furterer designed and deployed operational excellence programs for service industries, including healthcare, financial services, and retail. She has over 25 years of experience in business process and quality improvements. She is an ASQ Fellow, ASQ Certified Six Sigma Black Belt (CSSBB), Quality Engineer (CQE), and a certified Harrington Institute Master Black Belt. She received her Ph.D. in industrial engineering from the University of Central Florida, developing and implementing a framework for integrating lean and Six Sigma for service processes. Furterer published four textbook reference books, seven refereed journal articles, 23 refereed conference proceedings, and presented 64 conference presentations since 2002.


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M36 - Be The Boss: Live Outside Your Inbox!


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Send Email for Be The Boss: Live Outside Your Inbox!