Building and Sustaining a Culture of Quality

Concurrent Session

T09 - Demystifying Leadership Engagement

Tuesday, May 1
9:15 AM - 10:15 AM
Location: WSCC 602 - 604

Level: Basic

Management's engagement with cultural change initiatives is a must in any successful strategic endeavor regardless of industry. However, are the steps to obtaining leadership commitment fully understood? Often, leaders feel that they are engaged, even though change agents may see it otherwise. How do you close the gap to get your leadership on board with the program? Communicating and gaining buy-in from leadership isn't as hard as one may think if approached appropriately. Take control and learn how to effectively set expectations, get buy-in, and establish a solid foundation in order to create a sustainable change initiative.

Learning Objectives:

Erin Urban

Lean Six Sigma Black Belt

Professional Development Coach
Urban Professional Performance Solutions
Houston, Texas

Erin Urban LSSBB, CPDC is a certified professional & leadership development coach with almost a decade in mentoring and coaching successful professional transformations. Erin is an experienced trainer, speaker and published author. Leveraging an extensive background in the corporate world as a leader facilitating individual, cultural and organizational change initiatives: her mission is to lift others up to defy their limits and exceed their goals.
Erin is a Forbes contributor and serves on the Board of the Houston Lean Six Sigma Professionals (HLSSP): a non-profit organization with the mission of encouraging knowledge-sharing and networking opportunities to continuous improvement professionals throughout the Houston, Texas area. Erin has also served on the Board of the APICS-Houston Chapter and an active member of both PMI-Houston and ASQ-Houston.


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Russ Kirkham

Space Dynamics Laboratory of the USU Research Foundation


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T09 - Demystifying Leadership Engagement


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