After 5 Session

AF01 - Cartoons in Quality: Using Graphics to Enhance Your Work

Monday, April 30
5:30 PM - 6:45 PM
Location: WSCC 618-620

Level: Basic

Division: Education Division

Cartoons, caricatures, and other graphics have been used to capture such things as strategic visions and add a unique flair to documentation. But they have recently been used to illustrate process maps in a creative way. Converting rectangles and diamonds to cartoons improves participant engagement, increases discussion, and brings forth issues that might otherwise have been lost. See examples of cartoons used in process maps, strategic vision statements, and more. Hear about the strengths, and weaknesses, of using cartoons. Learn how you can leverage graphics yourself with little, or no, artistic talent.

Learning Objectives:

Craig Plain

Sr. Program & Curriculum Manager
Amazon Corporate
Bonney Lake, Washington

Craig Plain, PhD, has over 20 years’ experience in process improvement and training. He’s also an author, award winning speaker, and an amateur cartoonist. Craig has done Master Black Belt work, leading international transformation initiatives. He’s also facilitated events at all levels: from enterprise wide transformation, to shop floor kaizens. He’s done over 200 improvement events for General Electric, US Air Force, US Navy, and other organizations.

Craig’s been involved with training even longer, having started in fourth grade when he began teaching art projects to classmates. After college, he earned his commission in the Air Force where several of his training programs were adopted throughout the service. This included a unique class that combined teaching the tenets of Process Improvement with hands on exercises that left students with a prioritized list of future improvement projects. Craig has been involved in training development and delivery at several Fortune 100 companies, the military, and universities. Craig has presented conferences for International Society for Process Improvement (ISPI), Academy of Human Research Development (AHRD), and American Association for Adult and Continuing Education (AAACE).


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AF01 - Cartoons in Quality: Using Graphics to Enhance Your Work


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