Risk and Change

Concurrent Session

W06 - A FMEA Dilemma and Countermeasures

Wednesday, May 2
8:00 AM - 9:00 AM
Location: WSCC Ballroom 6E

Level: Intermediate

The concept of failure mode and effects analysis (FMEA) is rather simple and widely known. In theory, everyone should be capable to do it with some basic training. Yet in practice a huge variation in quality and competency exists. Expectations of how the FMEA should be done vary significantly. People with different backgrounds or in different industries have vastly different experiences. Two typical struggles are constantly seen: effectiveness and efficiency. Because FMEA focuses on potential problems in the future, the effectiveness can't be directly verified. Objective measures to evaluate the quality and effectiveness of work is lagging. The other issue is efficiency. A significant amount of resources tends to be invested in the work and its effectiveness is unknown. This session will shed some light on the challenges and the countermeasures.

Learning Objectives:

Gary Jing

Director of Continuous Improvement
Edina, Minnesota

Dr. Jing, ASQ Fellow and MBA, is a Director of Continuous Improvement and MBB at CommScope responsible for the Six Sigma practice at the company. He is on US delegation to ISO Technical Committee 176. He participated in the whole development cycle of ISO 9000:2015 as the secretary of Subcommittee 1 Work Group 1, which is responsible for the ISO 9000 standard. He also serves on Editorial Review Board for Six Sigma Forum Magazine, authored 20+ journal articles and book chapters, holds 2 patents and frequently speaks at conferences. Details available through http://www.linkedin.com/in/ggaryjing.


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Sandra Storli

Quality Regulatory Compliance LLC


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W06 - A FMEA Dilemma and Countermeasures


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