Quality 4.0: The Future of Quality Starts Here

Concurrent Session

T31 - Tales of Transformation in the New Era of Quality

Tuesday, May 1
4:00 PM - 5:00 PM
Location: WSCC 615-617

Level: Intermediate

What is Industry 4.0, why is it significant, and where do you fit in? Using stories, this presentation will help you connect the dots between these new technologies, and understand why quality professionals will be essential in this industrial transformation. Questions to be answered include: Why is big data so potentially valuable? Why has cybersecurity become increasingly relevant since 2010? How do advanced technologies like artificial intelligence and machine learning work, and why will they transform quality? What is deep learning and why is it special? How do all these new technologies fit together, and why is quality even more essential now than ever before?

Learning Objectives:

Nicole M. Radziwill

Associate Professor
James Madison University

Nicole Radziwill is an Associate Professor in the Department of Integrated Science and Technology (ISAT) at James Madison University (JMU) in Harrisonburg, Virginia. She is a Fellow of the American Society for Quality (ASQ) and is a Certified Six Sigma Black Belt (CSSBB) and Certified Manager of Quality and Organizational Excellence (CMQ/OE). She has a Ph.D. in Quality Systems, and her research uses data science to explore quality and innovation in cyber-human production systems. She is one of ASQ's Influential Voices and blogs at http://qualityandinnovation.com.


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Jane Keathley


Principal Consultant
Keathley and Company, LLC
Earlysville, Virginia

Jane Keathley, MS, PMP, believes that adaptive planning concepts are key to successful innovation. Ms. Keathley is a Senior Member of ASQ, Treasurer of the ASQ Innovation Division, and co-author of 'The Executive Guide to Innovation, Turning Good Ideas in Great Results.' Her professional experience includes medical device software start-ups, clinical research, biopharmaceutical manufacturing, and diagnostic microbiology.


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T31 - Tales of Transformation in the New Era of Quality


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