Building and Sustaining a Culture of Quality

Concurrent Session

W10 - A Kaizen System for Small Organizations

Wednesday, May 2
8:00 AM - 9:00 AM
Location: WSCC 2AB

Level: Intermediate

This session presents a kaizen system for small organizations looking to implement a continuous improvement structure that involves workers contributing with small improvement ideas that make a long-term difference. Think "evolution" not "revolution." The system ties in with lean manufacturing implementation as an open door for workers to think critically and implement what they have learned about 5S, eight wastes, kanban, safety, and more. This session offers real examples of the kaizen board and forms (and how it can be implemented in different companies); an idea log with review criteria; an implementation strategy for distributing ideas to get the most done in the shortest amount of time; a feedback routine; and prize-giving sessions that help workers' engagement and boost employee morale and productivity.

Learning Objectives:

Paulo Costa de Oliveira


Quality Manager
CORE Energy Recovery Solutions
Burnaby, British Columbia, Canada

Graduated from an Electrical Engineering B.A.Sc. in 2005, worked as a contractor with cellphone network integration projects for cell phone tower commissioning, radio frequency configuration and call tests procedures for Alcatel-Lucent and Nokia-Siemens from 2005 to 2008. In Canada, changed focus to the manufacturing world when joined dPoint Technologies as a Test Engineer from 2008 to 2012, then a Quality Engineer until 2015 and Quality Manager since then.
My quest for personal continuous improvement lead me to certifications ASQ-CQE, ASQ-CSSGB and also a volunteer Treasurer Chair for ASQ Vancouver Section-408. Through ASQ Vancouver I have the opportunity to lead multiple plant tours and assist students on case studies and tours. I enjoy sharing the culture of quality with the world through presentations at the local Vancouver section and at the World Quality Conference.


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W10 - A Kaizen System for Small Organizations


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