Pharmacy, Practice & Policy

[128-L04] Thriving vs. Surviving During Times of Change: The Science of Enhancing Resilience

Monday, June 4
2:00 PM - 3:30 PM
Room: 502, Level 2 (Street Level)

ACPE Activity #0204-0000-18-128-L04-P /0204-0000-18-128-L04-T
1.50 Contact Hours | Knowledge-based

Learning Objectives:

Cynthia Von Heeringen, Pharm.D., M.B.A., FASHP, R.Ph.

Director, Educational Programs II
Bethesda, MD

I will be your ASHP point of contact as you plan your session. Please do not hesitate to contact me with any questions or concerns. I look forward to working with you.


Send Email for Cynthia Von Heeringen

J. Bryan Sexton, R.Ph., Ph.D.

Director, Duke Patient Safety Center
Duke University Healthy System
Durham , NC

Dr. Sexton has captured the wisdom of frontline caregivers through rigorous assessments of safety culture, teamwork, and workforce resilience. His research instruments have been used around the world in over 3000 hospitals, in 30 countries. His current R01 grant from NIH is a randomized clinical trial of resilience training. He has studied teamwork, safety and resilience in high risk environments such as the commercial aviation cockpit, the operating room, and the intensive care unit, under funding from NIH, NASA, AHRQ, Robert Wood Johnson Foundation, Swiss National Science Foundation, and the Gottlieb Daimler and Karl Benz Foundation.

With specializations in organizational assessment, teamwork, survey development, and quantitative methods, he spends his time teaching, mentoring, conducting research, and finding practical ways of getting busy caregivers to do the right thing, by making it the easy thing to do. He has found that results across industries, work settings, shifts, professions, and countries highlight a great deal about reliability in high risk environments – specifically, “you are better off changing the situation, than trying to change human nature.”


Send Email for J. Bryan Sexton

Kristine Gullickson, Ph.D., Pharm.D., M.B.A., FASHP

Director of Pharmacy
Allina Health, Abbott Northwestern Hospital
Minneapolis, MN

Kristine Gullickson, PharmD, MBA, FASHP (612-863-4906;, is the Director of Pharmacy at Allina Health, Abbott Northwestern Hospital, a 630 staffed-bed teaching hospital in Minneapolis, MN. Gullickson chairs the Allina Health Pharmacy Operations Committee responsible for strategy and operational alignment across the 13-hospital health system. She received her pharmacy degree from North Dakota State University, completed a PGY1 Pharmacy Practice Residency, and received her MBA from New England College. Gullickson currently serves as Chair-Elect for the ASHP Section of Pharmacy Practice Managers Executive Committee. Her other ASHP activities include Past Chair of the Council on Pharmacy Practice, House of Delegates, SAG member, ASHP expert panel member for Controlled Substance Diversion Prevention and the ASHP/APhA Medication Management in Care Transitions project. She has also served her state affiliate as Past President of the Minnesota Society of Health-System Pharmacists.


Send Email for Kristine Gullickson


[128-L04] Thriving vs. Surviving During Times of Change: The Science of Enhancing Resilience

Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for Thriving vs. Surviving During Times of Change: The Science of Enhancing Resilience