Medication Safety Collaborative

[110-L05] How to Implement and Sustain a Peer Support Program

Tuesday, June 5
2:00 PM - 3:30 PM
Room: Mile High Ballroom 1, Level 3 (Lower Level)


ACPE Activity #0204-0000-18-110-L05-P /0204-0000-18-110-L05-T
1.50 Contact Hours | Application-based

Learning Objectives:

Cynthia Von Heeringen, Pharm.D., M.S., CPPS, R.Ph.

Director, Educational Programs II
ASHP
Bethesda, MD

I will be your ASHP point of contact as you plan your session. Please do not hesitate to contact me with any questions or concerns. I look forward to working with you.

Presentation(s):

Send Email for Cynthia Von Heeringen

Jenna Merandi, R.Ph., Pharm.D., M.S., CPPS

Medication Safety Officer
Nationwide Children's Hospital
Columbus, OH

Jenna Merandi is a Medication Safety Officer and serves as the Program Director of the second victim program (YOU Matter Team). She was continuing to see firsthand, how medication errors and even near misses impact staff emotionally. In January 2013, Jenna became the Team Coordinator for the development of a second victim program at her hospital and was then appointed as Program Director. She and her team developed a peer based support program to provide rapid support to individuals after being involved in a medication error, traumatic event, or violent situation. The You Matter team which was piloted in the pharmacy department, has sense spread across the entire inpatient areas and outpatient areas (including all clinics, urgent cares, and non-clinical areas) by end of 2015. Jenna has helped train over 700 employees to becoming peer supporters which have provided support to over 500 employees since initiation of program.

Jenna is involved in medication safety within the pharmacy department and at the system level. She works closely with interdisciplinary teams and front line staff to identify individual and system based interventions to prevent medication errors from occurring. Jenna has a faculty appointment serving as a Clinical Assistant Professor of Practice at The Ohio State University College of Pharmacy. Jenna serves as a course director for Systems Issues with Medication Safety since September 2014.

Presentation(s):

Send Email for Jenna Merandi

Jenna Merandi, Pharm.D., M.S., CPPS, Pharm.D., M.S., CPPS

Medication Safety Officer
Nationwide Children's Hospital
Columbus, OH

Jenna Merandi is a Medication Safety Officer and serves as the Program Director of the second victim program (YOU Matter Team). She was continuing to see firsthand, how medication errors and even near misses impact staff emotionally. In January 2013, Jenna became the Team Coordinator for the development of a second victim program at her hospital and was then appointed as Program Director. She and her team developed a peer based support program to provide rapid support to individuals after being involved in a medication error, traumatic event, or violent situation. The You Matter team which was piloted in the pharmacy department, has sense spread across the entire inpatient areas and outpatient areas (including all clinics, urgent cares, and non-clinical areas) by end of 2015. Jenna has helped train over 700 employees to becoming peer supporters which have provided support to over 500 employees since initiation of program.

Jenna is involved in medication safety within the pharmacy department and at the system level. She works closely with interdisciplinary teams and front line staff to identify individual and system based interventions to prevent medication errors from occurring. Jenna has a faculty appointment serving as a Clinical Assistant Professor of Practice at The Ohio State University College of Pharmacy. Jenna serves as a course director for Systems Issues with Medication Safety since September 2014.

Presentation(s):

Send Email for Jenna Merandi

Kiran Gupta, Pharm.D., M.S., CPPS, M.D., M.P.H.

Assistant Clinical Professor of Medicine
University of California San Francisco
San Francisco, CA

Kiran Gupta is an Assistant Clinical Professor of Medicine within the Division of Hospital Medicine as well as the Medical Director for Patient Safety at UCSF Medical Center. Her work focuses on supporting caregivers emotionally impacted by patient care, disseminating error prevention frameworks, as well as improving the root cause analysis, incident reporting and mortality review processes at UCSF. As a clinician, Kiran sees patients on a variety of hospital medicine services and is actively involved in resident and medical student education.

Kiran graduated with honors from Harvard College with an A.B. in Government and a Certificate in Healthcare Policy. After college, Kiran attended Harvard Medical School where she received her M.D. in 2010. Upon graduation from medical school, Kiran joined the Internal Medicine Residency Program at Brigham and Women’s Hospital/Harvard University in Boston, MA.

After residency, Kiran pursued a Fellowship in Patient Safety and Quality Improvement through Harvard Medical School and Brigham and Women’s Hospital. During her two-year fellowship, Kiran worked on a variety of patient safety and quality improvement issues at the hospital and health system level including mortality review and patient experience. While in her fellowship, Kiran received a Master’s in Public Health from the Harvard School of Public Health and became a Certified Professional in Patient Safety.

Presentation(s):

Send Email for Kiran Gupta

Jenna Merandi, M.D., M.P.H., Pharm.D., M.S., CPPS

Medication Safety Officer
Nationwide Children's Hospital
Columbus, OH

Jenna Merandi is a Medication Safety Officer and serves as the Program Director of the second victim program (YOU Matter Team). She was continuing to see firsthand, how medication errors and even near misses impact staff emotionally. In January 2013, Jenna became the Team Coordinator for the development of a second victim program at her hospital and was then appointed as Program Director. She and her team developed a peer based support program to provide rapid support to individuals after being involved in a medication error, traumatic event, or violent situation. The You Matter team which was piloted in the pharmacy department, has sense spread across the entire inpatient areas and outpatient areas (including all clinics, urgent cares, and non-clinical areas) by end of 2015. Jenna has helped train over 700 employees to becoming peer supporters which have provided support to over 500 employees since initiation of program.

Jenna is involved in medication safety within the pharmacy department and at the system level. She works closely with interdisciplinary teams and front line staff to identify individual and system based interventions to prevent medication errors from occurring. Jenna has a faculty appointment serving as a Clinical Assistant Professor of Practice at The Ohio State University College of Pharmacy. Jenna serves as a course director for Systems Issues with Medication Safety since September 2014.

Presentation(s):

Send Email for Jenna Merandi


Assets

[110-L05] How to Implement and Sustain a Peer Support Program

Audio

MP3 Audio

Presentation Slides

Slides

Handouts

Handout

Synchronized Presentation + Audio

Presentation + Audio


Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for How to Implement and Sustain a Peer Support Program