Category: Federal Forum Posters
Purpose: Clinical Pharmacy Specialists (CPS) are scoped practitioners who are members of the Patient Aligned Care Team (PACT) within the Veterans Affairs health care system. Collaborative care agreements were recently created that allow PACT CPS to identify patients who may benefit from pharmacist-led disease state management. PACT CPS schedules were redesigned to increase the number of available appointments each week. This quality improvement project seeks to discover the effects of educational training and schedule optimization on monthly disease state encounters.
Methods: In this single-center, prospective cohort analysis, educational training sessions were provided to PACT CPS at the Fayetteville VA Health Care Center between May and June 2018. PACT CPS were taught to utilize available reporting tools to identify and recruit patients who may benefit from pharmacist intervention. CPS clinic schedules were restructured between May and July 2018. Reports were generated to identify the average number of monthly disease state encounters for PACT CPS clinics between February and April 2018. These reports will be regenerated each month between August and October 2018 to compare the overall effects on monthly disease state encounters post-training and clinic redesign implementation. Clinics performing below the 75th percentile between February and April 2018 will be individually analyzed to compare monthly disease state encounters before and after the training and clinic redesign periods.
Carrie Sartin– PGY1 Pharmacy Practice Resident, Fayetteville Veterans Affairs Medical Center, Benson, NC