Category: Federal Forum Posters
Purpose: The Spinal Cord Pharmacy serves the needs of spinal cord injury, wound care and paralyzed veterans at the Miami Veterans Affairs Healthcare System. The goal of this initiative is to streamline and standardize workflow processes, reduce waste and errors, and increase cost savings. Standardization will also allow the facility to increase the frequency of purchases made from the contracted national vendor. Through providing education and training to providers, pharmacists, and nurses along with the optimization of these processes, we expect to see an improved local workflow, increased utilization of the consolidated mail outpatient pharmacy (CMOP), product standardization and patient satisfaction.
Methods: The process will begin by identifying the 100 most frequently dispensed items. This task involves the synchronization of drug file names between our local facility and the consolidated mail outpatient pharmacy. The subsequent step will be to identify which of the top 100 items require drug file dispense quantity message additions to assist with ordering and dispensing. The final step in drug file improvements will be the creation of order sets to ensure that patients receive all necessary components when a primary supply item is ordered. Order set improvements will be followed by editing the software interface to contain messages that define the correct quantity and day supply limit to alert both the ordering provider and processing pharmacist for a given order. We then can request the consolidated mail outpatient pharmacy to supply items not currently available. Lastly, improved integration of barcode technology in concert with the national vendor will be developed to ensure the accuracy of both the dispensing process, as well as physical inventory. Outcome measures will include: the number of items transferred to the central mail order facility, inventory reduction, cost savings, measured improvement of the Supply Chain Common Operating Picture report, and amount of labor reduction.
Results: not applicable
Conclusion: not applicable
Justin Ritter Norfleet– Pharmacy Resident, Miami VA Healthcare System, Miami, FL