Category: Federal Forum Posters
Purpose: Medication synchronization is the process of adjusting a patient’s chronic medications to be filled on a single date with the goal of increasing patient adherence. This technique changes the refill process from a reactionary one, where the patient calls in their refills, to a proactive one, where the pharmacy calls the patient for their refills. The objective of this study is to evaluate how medication synchronization effects patient adherence, revenue, and the amount of pharmacist time required to run the program to determine feasibility of integration into daily workflow.
Methods: Current mail-order patients, who are taking a chronic, oral medication, will consent enrollment into the program. The patient will undergo a six month trial where they will have their medications synchronized to be filled every 90 days. The primary outcome is the proportion of days covered (PDC) of chronic medications for patients who have been enrolled in the program for two or more synchronized fill cycles. PDC is a percentage based on the day supply over the difference between the fill dates. A control PDC will be calculated for the six months prior to enrollment. Secondary outcomes include the number of returned to stock medications not picked up by patients, and the effect of medication synchronization on mail-order revenue. Time required to conduct phone conversations and medication refills will be measured to determine workflow integration.
Results: not applicable
Conclusion: not applicable
Drew Nevala– Pharmacy Resident, Gallup Indian Medical Center, Gallup, NM