Social Sciences & User Experience Librarian
Joe is the Social Sciences and User Experience Librarian at the Reed College Library. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. Joe is the co-founder of the LUX Service Design consulting firm. He co-authored the books "Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement" and "Getting Started in Service Design: A How-To-Do-It Manual For Librarians" with Annie Downey. He was awarded the first Future of Librarian Fellowship in 2017 from the ALA Center for the Future of Libraries and was named a 2018 Mover and Shaker by Library Journal. He has an MLIS from the University of Washington iSchool and an MBA from Portland State University.
Saturday, June 23
1:00 PM – 2:00 PM