ALA Unit/Subunit: ALA
Meeting Type: Ticketed Event
Cost: Ticketed Event. Not included with registration. Visit the Ticketed Events Information Page for further details.
In a country that seems to grow more divided by the day, libraries are one of the few places to bring together people from all walks of life. People experiencing homelessness, immigrants and refugees, survivors of cultural and personal violence, children with unsafe home lives, students living in poverty while seeking a degree - these patrons all use our buildings alongside those who have more stable circumstances. How can we foster understanding and a sense of safety when we're all sharing the same space? Social workers learn how to build a structure in their approach and behavior that fosters empathy-based service. We as librarians can strengthen our ability to provide community-engaged service by following their example. In this session, we will explore systems theory, cultural humility, and reflective supervision as they apply to library practice. The presenters, a librarian and social worker, at the forefront of research into collaborative service, will provide context, and participants will have ample time to apply these concepts to examples from their own libraries and engage in guided small- and large-group conversations. Participants will come away from the session with new approaches to public service, guided by proven social work methods.