ALA Unit/Subunit: PLA
Meeting Type: Program
Cost: Included with full conference registration.
In the last few years many public libraries have hired social workers to address the needs of customers experiencing life challenges. In this session, library administrators and social work teams from the Denver and San Francisco public libraries will discuss best practices, challenges, and results their libraries have seen by integrating a holistic social service program into their library's service plan. The holistic approach builds a new team dynamic for library professionals and social workers, combining their skills and working together creating a totally new paradigm for service bridging the two professional worlds of librarianship and social work. Marginalized patrons benefit most when they can receive assistance to navigate the complex social service system in the library environment. When library programs and services are discovered in tandem with a social worker's connections to community resources, new breakthroughs are realized that neither profession could manage on their own.