Survey & Regulatory

2018 AHCA/NCAL Annual Convention

SR-1 - Effective Organizational and Clinical Approaches to Infection Prevention and Control (F880)

Monday, October 8
7:45 AM - 9:00 AM
CE: NAB: 1.25 | Nurses 1.25

Infection prevention & control (F880) is the most frequently cited deficiency under the new survey process to date and has historically been a top citation nationwide. Using national data, this session will provide information on common drivers of infection prevention & control citations and best practices to optimize infection prevention and control processes and practices to avoid deficiencies and improve residents' outcomes. The session will highlight effective organizational and clinical approaches to infection prevention and control that attendees can implement immediately in their centers and organizations.

Learning Objectives:

Sara Rudow, MPA

Director of Regulatory Services

Sara Rudow, MPA, has worked for over ten years on policy analysis and implementation to support the delivery of high quality health care and social services to vulnerable populations. As AHCA’s Director of Regulatory Services, Sara works closely with colleagues, members, and other partners to share information, develop resources, and provide advocacy on critical regulatory issues facing nursing centers. Prior to coming to AHCA, Sara led projects analyzing federal health care programs serving the elderly, disabled, and economically vulnerable and provided technical assistance to federal grantees. She also worked as an analyst at the US Government Accountability Office, reviewing and providing recommendations to improve the implementation of federal health care programs. Rooted in her early experiences as a case worker in a residential treatment center for young people with multiple disabilities, Sara is committed to bringing the voices of care providers into the policymaking process.


Send Email for Sara Rudow

Holly Harmon, RN, MBA, LNHA, FACHCA

Associate Vice President, Quality & Clinical Affairs

Holly Harmon, RN, MBA, LNHA, FACHCA brings both passion and a wealth of practical, real-world, clinical and operational experience to her role as Associate Vice President, Quality & Clinical Affairs at AHCA. Her extensive service in a wide array of settings including post-acute care, long term care, residential care, assisted living, independent living, a psychiatric hospital and occupational health have provided her with insights, knowledge, skills and innovative ideas which she exuberantly shares with others.

In addition to her vast clinical experience, Ms. Harmon has put her dynamic energy into leading the statewide Maine Culture Change Coalition/LANE as President, the Maine Partnership to Improve Dementia Care in Nursing Homes as Co-Chair, Vice-President of American College of Health Care Administrators, Maine Chapter and the Maine LANE Co-Convener for the national Advancing Excellence in America’s Nursing Homes Campaign. She also served as the Director of Quality Improvement & Regulatory Affairs at the Maine Health Care Association.

She puts her boundless energy and warm and energetic personality into training, education and presenting both, nationally and locally. She has made simplifying the complex world of long term and post-acute care policy and practice an art.


Send Email for Holly Harmon

Paul Arbour, BSBA

MaineGeneral Rehabilitation & Long Term Care

Paul Arbour has spent over 30 years working in the healthcare field. Much of his work in healthcare has been focused on customer relations. His first experience was in high school when he work along side a homecare social worker with the department of Diocesan Human Relations Services. This experience exposed him to the need to provide care to our elders.
He soon found himself using his vocational culinary arts experience in a kitchen in the facility he is now Administrator of. Shortly after working as a frontline dietary aide, he was approached by an RN and decided to become a CNA. While working at a local Veteran’s home, he began to explore a career in therapeutic Activities. He received his certification and within 6 years he was hired as the Activities Director in a local nursing home. He spent the next 10 years providing resident focused activity programming.
For the next 14 years he gained important experience at MaineGeneral Medical Center as Director of Patient & Guest Relations. In this position he developed a successful customer service program, lead a successful retail shop, created a new wayfinding program designed to place the patients at ease, managed the operations of a volunteer department of 400 and helped identify and resolve customer service trends to help increase customer satisfaction to the top 25 percentile. He also lead the way to revitalized the Patient Advocacy Group in the state of Maine.
As an administrator, he is able to combine his experience and practical skills gained over the past 30 plus years to lead his team towards excellence in quality and resident centered care. Over the past two years as the Administrator in a 125 bed multi-facility, he has helped lead the management team towards new heights.
Most recently Paul presented at ACHA's Orlando conference regarding best practices and outcomes used in his facility that helped drive outcomes below the state and national levels. Please join me in welcoming Paul …….


Send Email for Paul Arbour

Troy Cutler, RN CIC

Supervisor Infection Prevention
MaineGeneral Health

Troy Cutler RN CIC Supervisor of Infection Prevention for MaineGeneral Health
I have been fortunate to have worked in many wonderful places and with some incredible people over the last three decades. I have been working in healthcare since 1990 starting out as a Certified Nursing Assistant in long term care while going to nursing school. I have worked at all levels of nursing in long term care, from a CNA, unit nurse, nurse manager to the director of nursing. I also worked on medical/surgical floors and the emergency department in the acute care arena, staying with Infection Prevention for the last 7 years. The integration of the acute care hospital and the extended care center has never been more critical to the wellbeing of the patient than it is currently. The role of an Infection Preventionist is to examine processes for safety risks, educate staff and patients about preventing transfer of diseases and monitoring for changes to the current state of health in our local community. I truely feel the role of the Infection Preventionist is the most rewarding component of my nursing career so far.


Send Email for Troy Cutler


SR-1 - Effective Organizational and Clinical Approaches to Infection Prevention and Control (F880)

Audio Slides Video

Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for Effective Organizational and Clinical Approaches to Infection Prevention and Control (F880)