Quality Awards

2018 AHCA/NCAL Annual Convention

QA-4 - Cycles of Learning

Tuesday, October 9
2:30 PM - 4:00 PM
CE: NAB: 1.5 | Nurses 1.5

Systems—and the results they produce—are the basis of comprehensive quality improvement efforts and the Quality Award criteria. Organizational systems are incomplete, however, if they fail to incorporate cycles of learning that provide regular evaluation of systems and drive improvement of the systems themselves. Without these cycles, systems quickly become obsolete and dysfunctional, and can actually decrease performance. Cycles of learning are key to achieving higher scoring bands in the Silver and Gold criteria, but many applicants fall short of adequately understanding and describing cycles of learning within their applications.

Learning Objectives:

Paul Grizzell, MBA

President/Baldrige Coach
Core Values Partners, Inc.

Email Address: paul.grizzell@corevaluespartners.com

Telephone Number: (651) 735-7716

Company/Facility Website: http://www.corevaluespartners.com


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Maureen Carland, MA RN-BSN LNHA

Maine Veterans Home

Email Address: mcarland@mainevets.org

Telephone Number: (207) 883-7184


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QA-4 - Cycles of Learning

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