Quality Awards
2018 AHCA/NCAL Annual Convention
Tim Case, MA, MSed
Administrator, AHCA/NCAL National Quality Award Program
AHCA
James Toney, Jr., MA
Consultant - Risk and Quality
Self
You've received your gold feedback report, and have become aware of opportunities for improvement at your center. NOW is the time to pursue those improvements to get full value from your efforts. This session will help you understand what drove the scores you received, how to set priorities and focus improvement where it matters most, and specifically leverage new insights into real improvements, Additionally, you will orient to the Calibrated Scoring Guidelines that Master Examiners use to determine scoring, and the characteristics your center must exhibit to advance to a site visit and Gold award.
Administrator, AHCA/NCAL National Quality Award Program
AHCA
Email Address: tcase@ahca.org
Telephone Number: (541) 944-5994
QA-2 - Improving Your Organization Not Just Your Application
Monday, October 8
3:15 PM – 4:45 PM
Consultant - Risk and Quality
Self
Email Address: j.toneyjr@att.net
Telephone Number: (202) 646-2320
QA-2 - Improving Your Organization Not Just Your Application
Monday, October 8
3:15 PM – 4:45 PM
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