Quality Awards

2018 AHCA/NCAL Annual Convention

QA-2 - Improving Your Organization Not Just Your Application

Monday, October 8
3:15 PM - 4:45 PM
CE: NAB: 1.5 | Nurses 1.5

You've received your gold feedback report, and have become aware of opportunities for improvement at your center. NOW is the time to pursue those improvements to get full value from your efforts. This session will help you understand what drove the scores you received, how to set priorities and focus improvement where it matters most, and specifically leverage new insights into real improvements, Additionally, you will orient to the Calibrated Scoring Guidelines that Master Examiners use to determine scoring, and the characteristics your center must exhibit to advance to a site visit and Gold award.

Learning Objectives:

Tim Case, MA, MSed

Administrator, AHCA/NCAL National Quality Award Program
AHCA

Email Address: tcase@ahca.org

Telephone Number: (541) 944-5994

Presentation(s):

Send Email for Tim Case

James M. Toney, Jr., MA

Consultant - Risk and Quality
Self

Email Address: j.toneyjr@att.net

Telephone Number: (202) 646-2320

Presentation(s):

Send Email for James Toney


Assets

QA-2 - Improving Your Organization Not Just Your Application

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