QA-1 - Award Alchemy: Changing Silver to Gold

Monday, October 8

7:45 AM - 9:00 AM

CE: NAB: 1.25 | Nurses 1.25

Speaker(s)

Urvi Patel, MPH

Director, Quality Improvement
AHCA/NCAL

Participants should be aware of the following financial/non-financial relationships:
Nothing to disclose

In the 21-years of the AHCA/NCAL National Quality Award program, only 31 organizations have achieved the Gold award. These top-performing organizations embrace the values of the criteria, and have the outcomes to show it. Attendees are invited to this facilitated round-table session to learn insights, lessons learned and best practices from these amazing leaders.

Learning Objectives:

Identify major process steps that a center encounters to get to the Gold award level.
Employ strategies used by successful Gold recipients in your own Quality Award journey
Recognize best practices that can be applied to your own operations.

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Urvi Patel, MPH

Director, Quality Improvement
AHCA/NCAL

Urvi Patel, is a passionate advocate for quality. At AHCA, she works diligently to direct the Quality Awards program working with both providers and Examiners to ensure a valuable and equitable experience. She actively pursues issues that directly impact the workforce and most recently, she has driven the conversation related to Mandatory Electronic Payroll Collection. She presents on many workforce issues as well as topics related to the Quality Awards.

Urvi received her Master’s in Public Health (MPH) from the University of Michigan. Prior to her tenure at AHCA she served as an Administrative Intern for the Chelsea-Area Wellness Foundation and the Chelsea Retirement Community.

Presentation(s):

QA-1 - Award Alchemy: Changing Silver to Gold
Monday, October 8
7:45 AM – 9:00 AM

1,398 Views

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