Dementia Care

2018 AHCA/NCAL Annual Convention

DC-1 - Turning Compliance into Connections – Technology as a Key to Person-Centered Approaches for Dementia Care

Monday, October 8
7:45 AM - 9:00 AM
CE: NAB: 1.25 | Nurses 1.25

The new regulations and guidance that have been implemented by CMS have placed emphasis on resident preferences, choices, and person-centered approaches. There are multiple examples of expectations in regulatory guidance that can be met by implementing technology that focuses on the person. Technology can be a powerful tool and an integral part of everyday life that can now be used to drive purposeful and person-centered interactions across multiple senior living environments. When the right tools are used correctly it significantly enhances the ability of senior living team members to rehabilitate, engage, and care for residents with dementia. Current research validates that use of technology leads to improved outcomes in several domains: clinical needs, rehabilitation, and meaningful engagement. This session will review practical examples of implementing multiple types of technologies, not just one particular vendor or tool. Examples of outcomes of reduction of psychotropic medications, improved family visits, and resident engagement will be shared. Person-centered technology, while once considered a novelty is becoming a market demand; newer generations of senior living residents and their families are arriving, with an understanding of the value of technology for creating a more connected life. This session will provide practical ideas of available tools and how to use them to improve not only outcomes and regulatory compliance, but also resident, family, and team member satisfaction.

Learning Objectives:

Jack M. york, BS

Founder / President
It's Never 2 Late

Jack York is co-founder of It’s Never 2 Late (iN2L), a company dedicated to helping older adults realize the full benefits of adaptive technology. Originally, Jack did not envision iN2L as a business; the impetus for what became the company was a philanthropic idea—to donate computers to assisted living communities and nursing homes in Southern California. With a 15-year background in the Silicon Valley, he saw a vast potential in fostering these connections, but also saw that conventional technology was too difficult for virtually all residents to use in a meaningful way. As a result, in 1999, Jack retired as Vice President of Strategic Sales for Vishay Intertechnology and started what has become a successful gerontechnology company. He is a sought after national and international speaker on technology being used as a means to create personalized experiences that engage and connect residents to their loved ones and the world at large, specifically individuals with dementia. As of 2015, the company has a customer base of over 2,500 communities spread out across all 50 states. iN2L’s work has been recognized by the Wall Street Journal, NPR, and dozens of senior living publications.

Jack Has spoken at dozens of AHCA events (or state affiliates) over the years


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Corporate Lifestyle Manager

Email Address:

Telephone Number: (402) 933-5976


Send Email for Cameo Rogers

Christopher Krause, OT/L

Director of Rehabilitation
It's Never 2 Late

Email Address:

Telephone Number: (303) 330-7021


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Heather Lansaw, NHA, BS, MPS

Regional Director of Operations
Tennessee Health Management, Inc.

Email Address:


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DC-1 - Turning Compliance into Connections – Technology as a Key to Person-Centered Approaches for Dementia Care

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Send Email for Turning Compliance into Connections – Technology as a Key to Person-Centered Approaches for Dementia Care