Dementia Care

2018 AHCA/NCAL Annual Convention

DC-1 - Turning Compliance into Connections – Technology as a Key to Person-Centered Approaches for Dementia Care

Monday, October 8
7:45 AM - 9:00 AM
CE: NAB: 1.25 | Nurses 1.25

The new regulations and guidance that have been implemented by CMS have placed emphasis on resident preferences, choices, and person-centered approaches. There are multiple examples of expectations in regulatory guidance that can be met by implementing technology that focuses on the person. Technology can be a powerful tool and an integral part of everyday life that can now be used to drive purposeful and person-centered interactions across multiple senior living environments. When the right tools are used correctly it significantly enhances the ability of senior living team members to rehabilitate, engage, and care for residents with dementia. Current research validates that use of technology leads to improved outcomes in several domains: clinical needs, rehabilitation, and meaningful engagement. This session will review practical examples of implementing multiple types of technologies, not just one particular vendor or tool. Examples of outcomes of reduction of psychotropic medications, improved family visits, and resident engagement will be shared. Person-centered technology, while once considered a novelty is becoming a market demand; newer generations of senior living residents and their families are arriving, with an understanding of the value of technology for creating a more connected life. This session will provide practical ideas of available tools and how to use them to improve not only outcomes and regulatory compliance, but also resident, family, and team member satisfaction.

Learning Objectives:

Jack York, BS Cal State Long Beach Journalism and business

It's Never 2 Late

Jack York (Centennial, Colorado) founded It's Never 2 Late® (iN2L®) in the summer of 1999 after spending 14 years in the semiconductor industry. He retired from that industry as vice-president of strategic sales for Vishay Intertechnology. In 1998, he began donating computers to assisted living centers in California with his other business partners. This endeavor became a labor of love, and the enthusiasm that the seniors showed in jumping into the computer world motivated him to establish It's Never 2 Late. Jack speaks throughout the country, and internationally, on how adaptive technology should be accessible to all older adults in senior living communities.
iN2L integrates the various hardware, software, media, ergonomic, and adaptive components necessary to allow virtually any person with any interest in using a computer-regardless of background, physical or intellectual abilities-to do so pleasurably, engagingly, and with minimal frustration. The system is built on a picture-based, touchscreen interface that allows users to simply "touch" their way to engaging, educational, spiritual, and personalized content that is appropriate to their own level of cognitive and physical ability. From using e-mail and video chat to connect with family and friends, to enjoying mind-stimulating activities, to improving hand-eye coordination as part of a rehabilitation program, elders with a wide range of physical and cognitive abilities, many of whom have never used a computer, are now enjoying technology using systems adapted especially for them. IN2L's scalable systems are currently installed at more than 2800 senior living communities spanning all 50 states and 4 countries. A focus for the company has been developing engagement tools for older adults dealing with dementia and other cognitive disorders. The company's customer base for the company is split between nursing homes, assisted living communities, therapy providers, and adult day programs.


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Corporate Lifestyle Manager

Cameo Rogers has presented at various state and national level conferences including American Health Care Association Annual Convention, Nebraska Healthcare Association Fall Convention, Nebraska Recreation and Parks Association Annual Conference, and the Leading Age Annual Convention. She served on an expert panel presentation for a Lincoln, Nebraska screening of the Glen Campbell documentary, “I’ll Be Me.” Cameo’s professional experience includes in-patient acute psychiatric care, long-term care, memory care, assisted living, and independent living. She received her Bachelors of Science degree in Therapeutic Recreation and Corporate Wellness from Northwest Missouri State University and is currently working on her thesis, after completing coursework for her Master’s in Social Gerontology at the University of Nebraska at Omaha. She has contributed to several publications including Provider Magazine, the book "Connecting in the Land of Dementia" by Deborah Shouse, and the textbook, "Foundations of Therapeutic Recreation."

Cameo is a Certified Therapeutic Recreation Specialist, Certified Dementia Practitioner, Certified Dementia Care Manager, Social Services Designee, and a Certified Alzheimer’s Disease and Dementia Care Trainer through the National Council of Dementia Practitioners. In her role as Corporate Lifestyle Manager for Immanuel in Omaha, Nebraska, Cameo leads, coaches, and consults with senior living communities. She passionately advocates for person-centered engagement and enhanced team member training on communication techniques for working with individuals with dementia. She was honored with the NCCDP Certified Dementia Practitioner of the Year Award in 2018.


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Christopher Krause, OT/L

Director of Rehabilitation
It's Never 2 Late

Christopher Krause has been an Occupational Therapist for the past 25 years with the majority of that time concentrated in the geriatric setting. Early in his career Chris provided treatment in the acute care, sub-acute, outpatient, home health, and skilled nursing arena's. In 1999, rehab operations became his primary focus, first at the hospital level and then across various multi-state regions. Years of coaching therapists and the first hand experience of family members living with dementia has driven Chris' passion to change the culture of how the rehab world engages those with dementia and related care needs. In 2011 he took on his current role as the Director of Rehabilitation for It's Never 2 Late, an adaptive computer company. Chris and his team work with existing and potential customers to help them better understand the clinical benefits and ROI behind iN2L utilization as a digital therapy tool. In addition, his work with iN2L developers has led to the creation of new clinical concepts and therapeutic intervention strategies. By creating and modifying software Chris and team are working to change the industry and help therapists reach those living with dementia at their level, in that moment!


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Heather Lansaw, NHA, BS, MPS

Regional Director of Operations
Tennessee Health Management, Inc.

Heather Lansaw, BS, MSP, NHA
Since 2002, Heather Lansaw has served as Regional Director of Operations for Tennessee Health Management, Inc. (THM) – a 30-year old post-acute services company located in the Southeast U.S. In her role, Heather currently oversees the delivery of health care for nine skilled nursing facilities in West and North West Tennessee. In addition to implementing practices that improve operational efficiencies and quality of care, she also has expertise the development and implementation of in-service education and instructional programs for health care professionals. Most recently, Heather was responsible for designing and securing over $1 million in grants for 19 facilities to implement a computer-based learning system with the goal being to integrate therapies and improve functional outcomes for residents. Heather began her career at THM as a certified nursing assistant (CNA) in 1990 while attending college. She quickly recognized her love for the elderly population would become her life’s work. Upon graduation from college, Heather held a range of positions within the THM facilities, including social worker, activities director, medical records coordinator, social worker and nursing home administrator – at each step taking on new challenges and responsibilities. She holds a Bachelor of Science degree in Psychology from the University of Tennessee, a Masters of Professional Studies degree in Aging Services Leadership from Lipscomb University, and maintains her license as a nursing home administrator and preceptor. As the representative from the state of Tennessee, Heather was a graduate of the 2013 AHCA Future Leaders of Long Term Care in America program.


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DC-1 - Turning Compliance into Connections – Technology as a Key to Person-Centered Approaches for Dementia Care

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