Linda Services Kenney

Executive Director and President
Medically Induced Trauma Support Services (MITSS), Inc.
Chestnut Hill, Massachusetts

Linda K. Kenney, Executive Director and President of MITSS (Medically Induced Trauma Support Services, Inc.), founded the organization in 2002 as the result of a personal experience with a nearly fatal medical event, when she identified the need for support services in cases of adverse events and outlined an agenda for change. Since that time, she has been at the forefront of the patient safety movement, inspiring organizations to tackle the challenges that impair effective disclosure, apology, and support programs for patients, families, and staff. She speaks regularly at healthcare conferences and forums, provides in-depth consultations to hospitals and other organizations, and her expertise has been sought on numerous patient safety projects throughout the country and around the globe.

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