President & CEO
Dana Hines is the President and CEO of the company she founded in 1987, Membership Consultants, Inc. – a membership marketing firm serving the museum, zoo and aquarium, botanical garden and non-profit membership markets. Dana’s career in membership began when she served as the Membership Coordinator of the Missouri Botanical Garden in St. Louis in 1984. After spending several years in the membership field and seeing the need to fill the niche of training membership professionals and sharing membership information, Membership Consultants was formed.
Dana and her staff provide a full range of membership related services, including direct mail services, telemarketing campaigns, membership audits and strategic planning, on-site membership sales, social media and digital marketing services for membership and membership seminars. Dana co-authored 2 books on membership entitled “Membership Development: An Action Plan for Results” published by Jones and Bartlett and “Membership Marketing in the Digital Age” published by Rowman and Littlefield.
Clients served by Dana and her team at Membership Consultants include the Louvre Abu Dhabi, National Baseball Hall of Fame and Museum, Saint Louis Zoo, Phoenix Zoo, Shedd Aquarium, Denver Art Museum, Saint Louis Art Museum, Brooklyn Botanic Garden, Chicago Botanic Garden, New York Botanical Garden, and many other non-profit organizations nationally.
Sunday, May 6
4:00 PM – 5:15 PM