Category: Best Practices in International Enrollment Management

The Influence of Education Agents on Student Decision Making

Wednesday, May 31
11:15 AM – 12:45 PM
Table 37

This poster shares a review of the findings of a qualitative study that explores the role of student choice in the agent-mediated Canadian postsecondary search process.

Robert N. Coffey

Assistant Director for International Admissions
Michigan State University
East Lansing, MI

Robert N. Coffey, Jr., Ph.D. is Assistant Director for International Admissions and Sponsored Student Recruitment Coordinator at Michigan State University (USA). Robert has worked for over twenty years in postsecondary administration across multiple functional areas, including conflict management, multicultural/LGBTQ student services, residential life/housing, and undergraduate research. He has presented at academic and professional conferences in Canada, China, the U.K., and the U.S. Robert consults regularly with government agencies, policy centers, and postsecondary institutions in the U.S. and Canada. A graduate of the Higher, Adult, and Lifelong Education (HALE) doctoral program at Michigan State University, Robert’s dissertation investigated the experiences of international students who hired education agents to assist them in applying to college or university. Robert also holds a B.A. in Canadian Studies from the University of Vermont, a, M.A. in Canadian and US History from the University of Maine, and an M.P.A. (Public Administration) from the University of New Hampshire.