Panel of speakers
The Public Library Association’s Project Outcome is a free online outcome measurement toolkit that provides libraries with patron-facing surveys, tools for collecting and analyzing data, and practical guidance on using the results to take action. PLA staff will discuss how libraries can easily measure outcomes for their programs and services and share how its participant libraries have used Project Outcome to better capture their community impact.
Content Area: Transforming: Services
Interests: Advocacy, Children’s Services, Community Engagement, Funding, Literacy, Outreach Services, Partnerships, Public Services, Rural and Small Libraries, Strategic Planning, Training, Young Adult Literature, Young Adult Services, Youth Services
Type of Library: Public, State Library
Cost: Included with full conference registration.