Preparing for Requirements of Participation Phase 2 and the New Survey Process

Sunday, October 15
1:00 PM - 4:00 PM
Location: Mandalay Bay Ballroom D
CE: Nurses: 3.0 | NAB: 3.0

November 28, 2017, is a significant date for all nursing centers. That Tuesday marks (1) the implementation of Phase 2 Requirements of Participation, (2) all new F-Tag numbers, (3) new interpretive guidance, and (4) a brand-new annual survey process. This might result in many providers feeling anxious.

Get prepared for Nov. 28 by hearing from AHCA subject matter experts about (1) what you can expect; (2) what you are doing now that has prepared you for Nov. 28, 2017; (3) how AHCA plans to provide you with information, tools, and materials to help you understand and implement changes; (4) utilizing a framework to navigate your way through these changes; and (5) any late-breaking news from DC and CMS related to these changes.

Learning Objectives:

Courtney KRIER. Bishnoi

Senior Director, Quality

Courtney Krier Bishnoi joined the American Health Care Association (AHCA) and National Center of Assisted Living (NCAL) in 2008. She serves as the Senior Director of Quality.

In that role, Courtney overseers the AHCA/NCAL National Quality Award program, a progressive program based on the Baldrige Performance Excellence criteria that recognizes quality performance in member organizations. Under Courtney’s leadership, the program has expanded significantly, both in scope and size. The program receives nearly 1,000 applications per year, and has increased it’s recognition by stakeholders and policy makers as an important distinction of quality. In addition to being responsible for the program operations, Courtney serves as staff liaison to the Board of Overseers, a 12-member board responsible for governing the program, and the Board of Examiners, an evolving group of 200 volunteers responsible for reviewing Quality Award applications.

Courtney serves as lead on CMS’ Quality Assurance/Performance Improvement (QAPI), preparing for the impending regulations and developing strategies to educate members.

Before joining AHCA, Courtney served as the Award Program Coordinator at the American Society of Hematology (ASH), managing a number of medical grant-based award programs. Courtney received her Bachelors of Arts (BA) from the University of Arizona with a major in Communications and a minor in Business.


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David Gifford

Senior Vice President, Quality and Regulatory Afffairs
American Health Care Association

David Gifford, MD, MPH, is the Senior Vice President of Quality and Regulatory Affairs at the American Health Care Association, the largest association in the country representing long term and post-acute care facilities. He helped create the department which assists providers in their quality improvement efforts and works with Administration officials on regulations and policies impacting the profession. Dr. Gifford also serves on the Board of the Advancing Excellence in America's Nursing Homes campaign. He is a former Director of the Rhode Island Department of Health and Chief Medical Officer for Quality Partners of Rhode Island where he directed CMS' national nursing home-based quality improvement effort. He received his medical degree from Case Western Reserve University and conducted his geriatric fellowship at UCLA where he also earned his Master's in Public Health in Epidemiology.


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Holly Harmon

Sr. Director of Clinical Services

Holly Harmon, RN, MBA, LNHA, FACHCA brings both passion and a wealth of practical, real-world, clinical and operational experience to her role as Senior Director of Clinical Services at AHCA. Her extensive service in a wide array of settings including post-acute care, long term care, residential care, assisted living, independent living, a psychiatric hospital and occupational health have provided her with insights, knowledge, skills and innovative ideas which she exuberantly shares with others.

In addition to her vast clinical experience, Ms. Harmon has put her dynamic energy into leading the statewide Maine Culture Change Coalition/LANE as President, the Maine Partnership to Improve Dementia Care in Nursing Homes as Co-Chair, Vice-President of American College of Health Care Administrators, Maine Chapter and the Maine LANE Co-Convener for the national Advancing Excellence in America’s Nursing Homes Campaign. She also served as the Director of Quality Improvement & Regulatory Affairs at the Maine Health Care Association.

She puts her boundless energy and warm and energetic personality into training, education and presenting both, nationally and locally. She has made simplifying the complex world of long term and post-acute care policy and practice an art.


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Sara Rudow

Director of Regulatory Services

Sara Rudow, MPA, has worked for over ten years on policy analysis and implementation to support the delivery of high quality health care and social services to vulnerable populations. As AHCA’s Director of Regulatory Services, Sara works closely with colleagues, members, and other partners to share information, develop resources, and provide advocacy on critical regulatory issues facing nursing centers. Prior to coming to AHCA, Sara led projects analyzing federal health care programs serving the elderly, disabled, and economically vulnerable and provided technical assistance to federal grantees. She also worked as an analyst at the US Government Accountability Office, reviewing and providing recommendations to improve the implementation of federal health care programs. Rooted in her early experiences as a case worker in a residential treatment center for young people with multiple disabilities, Sara is committed to bringing the voices of care providers into the policymaking process.


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Preparing for Requirements of Participation Phase 2 and the New Survey Process


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