2017 AHC/NCAL Annual Convention & Expo

Person-Centered Care Perspective

Tuesday, October 17
8:00 AM - 9:30 AM
Location: Lagoon A&B
CE: Nurses: 1.5 | NAB: 1.5

Attendees will explore the Person Centered Care perspective and experience through residents, staff and family videos of best practices for improvement in SNF and AL communities. Strategies for person-centered care (showering, resident choice, dining, etc.) overcoming barriers and identification of easily implemented actions.

Learning Objectives:

Kris Mastrangelo

President and CEO
Harmony Healthcare International
Tufts University, Salem State University

Kris has more than 24 years of experience in the Health Care industry with a specialty in the Long-Term and Post-Acute Care Arena. An Occupational Therapist degree from Tufts University followed by a Master's in Business Administration from Salem State University coupled with a Nursing Home Administrator's License affords Kris an in-depth perspective into the nursing home industry.

Initially providing direct care as an Occupational Therapist, Kris became familiar with the Medicare, Medicaid and HMO reimbursement systems. Her position evolved into the management of rehabilitation programs to Vice President of Operations for a national consulting company to Vice President of Reimbursement. Her experience includes the development and presentation of training modules (C.A.R.E.- Compliance, Audit, Analysis, Reimbursement and Regulatory an Efficiency) for independent owners to national organizations. Kris has owned and operated Harmony Healthcare international (HHI) for over 15 years. She proclaims that "Our on-site and off-site medical record review process is the platform for C.A.R.E. optimization and systems improvement."

Kris and her team of HealthCARE Specialists are integral players in Payment Reform with significant contributions to the policy process. The inordinate amount of regulatory change is nearly impossible to digest and implement in the required timeframes. This changing regulatory climate was a driving force in Harmony Healthcare International's (HHI) mission of to distill, synthesize and educate owners and caregivers which in turn facilitates high quality outcomes and optimal care.

Kris was appointed to and serves on the American Health Care Association (AHCA) Clinical Practice Committee (CPC).


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Person-Centered Care Perspective


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