2017 AHC/NCAL Annual Convention & Expo

Best Practices for Social Media in the LTC Environment; Facebook, Twitter and SnapChat -- Oh My!

Wednesday, October 18
11:00 AM - 12:30 PM
Location: Breakers G-I
CE: Nurses: 1.5 | NAB: 1.5

“You don’t really understand something unless you can explain it to your grandmother.” Though the provenance of this quote is unknown, it rings especially true when trying to explain the risks and benefits of social media to the non-user. Social media is a new frontier for health care, requiring proactive management. Nowhere is this more important than in long term care, where families entrust the care of their loved ones to others. Facebook is just the tip of the social media iceberg! Instagram, Twitter, WeChat, Snapchat, and Vine are just a few social media applications that lurk below the surface. Protection of residents’ well-being and privacy, HIPAA considerations, medical malpractice suits, employee behavior and training, and reputation monitoring all need to be taken into consideration in order to ensure that social media is used to the benefit of your residents and centers.

Learning Objectives:

Kristi Eldredge

Senior Patient Safety Consultant
MMIC

In her role at MMIC, Kristi is a trusted advisor to policyholders in matters of resident/patient safety and risk management. She values being the person who “has their back” when questions arise. With a background as both a registered nurse and a medical malpractice attorney, Kristi is well suited to provide comprehensive risk management services to physicians, clinics, long-term care and hospital clients, delivering customized strategies to prevent and minimize injuries, and reduce claims and losses.
Kristi feels strongly that providing quality health care will undoubtedly result in patients who are satisfied with their care and populations that are managed effectively. Prior to joining MMIC in 2008, she served in risk management positions for CNA Healthcare and also at a large New York City hospital. Kristi began her health care career as a registered nurse, working in labor and delivery, high-risk perinatal care, and as director of maternal and child nursing at Regions Hospital in St. Paul, Minnesota. In her spare time, Kristi enjoys flats fishing and traveling any chance she gets.

Presentation(s):

Send Email for Kristi Eldredge


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Best Practices for Social Media in the LTC Environment; Facebook, Twitter and SnapChat -- Oh My!

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