2017 AHC/NCAL Annual Convention & Expo

Going Beyond Monitoring Adverse Events: How to Use QAPI to Reduce Adverse Events

Wednesday, October 18
11:00 AM - 12:30 PM
Location: Mandalay Bay Ballroom J
CE: Nurses: 0.0 | NAB: 1.5

Monitoring and acting upon of adverse events in your Center or Community is a growing national focus by regulators, payors, and consumers. Often we are rich in data but poor on taking actions on the data. This session will discuss how to link monitoring programs for adverse events with taking actions to prevent adverse events using the QAPI framework. When to trigger root cause analysis, how to form more effective PIP teams to address adverse events that focus on changes to the system and incorporate human factor principles. This session applies to both SNFs and ALs and will use several case examples to highlight points.

Learning Objectives:

David Gifford

Senior Vice President, Quality and Regulatory Afffairs
American Health Care Association

David Gifford, MD, MPH, is the Senior Vice President of Quality and Regulatory Affairs at the American Health Care Association, the largest association in the country representing long term and post-acute care facilities. He helped create the department which assists providers in their quality improvement efforts and works with Administration officials on regulations and policies impacting the profession. Dr. Gifford also serves on the Board of the Advancing Excellence in America's Nursing Homes campaign. He is a former Director of the Rhode Island Department of Health and Chief Medical Officer for Quality Partners of Rhode Island where he directed CMS' national nursing home-based quality improvement effort. He received his medical degree from Case Western Reserve University and conducted his geriatric fellowship at UCLA where he also earned his Master's in Public Health in Epidemiology.


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Holly Harmon

Sr. Director of Clinical Services

Holly Harmon, RN, MBA, LNHA, FACHCA brings both passion and a wealth of practical, real-world, clinical and operational experience to her role as Senior Director of Clinical Services at AHCA. Her extensive service in a wide array of settings including post-acute care, long term care, residential care, assisted living, independent living, a psychiatric hospital and occupational health have provided her with insights, knowledge, skills and innovative ideas which she exuberantly shares with others.

In addition to her vast clinical experience, Ms. Harmon has put her dynamic energy into leading the statewide Maine Culture Change Coalition/LANE as President, the Maine Partnership to Improve Dementia Care in Nursing Homes as Co-Chair, Vice-President of American College of Health Care Administrators, Maine Chapter and the Maine LANE Co-Convener for the national Advancing Excellence in America’s Nursing Homes Campaign. She also served as the Director of Quality Improvement & Regulatory Affairs at the Maine Health Care Association.

She puts her boundless energy and warm and energetic personality into training, education and presenting both, nationally and locally. She has made simplifying the complex world of long term and post-acute care policy and practice an art.


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Going Beyond Monitoring Adverse Events: How to Use QAPI to Reduce Adverse Events


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