Cross-User Group Sessions | BI & Reporting

D365UG/CRMUG

Get Contextual with Dynamics Customer Insight

Wednesday, October 11
4:15 PM - 5:15 PM
Room: Magnolia Boardroom B

Format: Presentation


Dynamics Customer Insights (DCI) offers context and profile specific insights and fills an important gap in the reporting space that Power BI is not suited for. Join this session to learn more about this new solution and its new features, Predictive Match, Predictive Scoring, and Segmentation. We will have a look at what DCI's strong areas are and how to integrate it with Dynamics 365.

Ulrik B. Carlsson

CRM Chart Guy / Sr. Solution Architect
Elev8 Solutions

Ulrik B. Carlsson (@CRMChartGuy) is a Sr. Solution Architect and Readiness Expert at Elev8 Solutions. While having a profound interest in seeing how far you can take the built-in charts in Dynamics 365 and blogging about it, Ulrik’s day job is at Elev8 Solution working with clients through all phases of an implementation and training on Dynamics 365 and Business Intelligence. Aside from creating some great charts, Ulrik’s main passion is user adoption and seeing people take full advantage of their Dynamics 365 implementation. While being a native of Denmark, Ulrik now resides in San Francisco, and if not at the office can probably be found running along the marina there.

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